Johanna V. Fils Alexandre
Boston,MA
Summary
Accomplished professional with a demonstrated history of delivering projects and jobs punctually and within budget. Proficient in effective communication and strategic planning, consistently achieving measurable outcomes. With seven years of experience, adept at ensuring project success and surpassing expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Support Specialist
AMI Healthcare Expeditionary LLC
02.2024 - Current
- Caregiver of family guests
- Greet and Assist visitors to shelter
- Managed front desk operations efficiently.
- Delivered essential safety instruction.
- Leader of operations specialist
Customer Care Services
Air Caraibes
09.2022 - 12.2023
- Coordinated customer reservations.
- Verified passenger boarding passes.
- Coordinated customer seating assignments.
- Conducted thorough bag checks.
Supervisor of Operations
Marimi Kindergarten
09.2021 - 08.2022
- Supervisor of children
- Monitored timely departure for scheduled lunches.
- Functioned effectively as a mentor.
Assistant Secretary
Ispot Multimedia
09.2017 - 12.2020
- Manage the orders
- Create bilan of growth
- Taking care of customers
Education
English School -
Haitian American Institute
Port-au-Prince HaitiHigh School -
Saint Louis of Bourdon
Port-au-Prince HaitiDiploma - Leadership Organizational and Business Administration
Institute International of Formation Academic
07.2021
Healthcare Management And Administration -
Northeastern University
Boston, MASkills
- Microsoft Word
- PowerPoint
- Excel
- Vision Link
Certification
- Leadership Organizational
- The Essential Things to know how to build an Effective Attractive Business Plan
- Introduction of Business Compliance
- The Essentials of Corporate Finance for Aspiring Managers and Non-Financier
- Accounting Essentials for Micro, Small and Medium Enterprises (MSME)
- Mandated Reporter Training of Child Abuse, Neglect and Exploitation
- Insights from a Hacker: Social Engineering Red Flags
- Handling Sensitive Information
- Legacy HIPAA Training
- Currently Studying Healthcare Analytics Essentials
- Analytics in Healthcare Management and Administration
- Healthcare Social Worker
Diplomas
Leadership Organizational and Business Administration
Languages
Haitian creole
Native or Bilingual
English
Full Professional
French
Native or Bilingual
Spanish
Professional Working
Russian
Limited Working
Timeline
Operations Support Specialist
AMI Healthcare Expeditionary LLC
02.2024 - Current
Customer Care Services
Air Caraibes
09.2022 - 12.2023
Supervisor of Operations
Marimi Kindergarten
09.2021 - 08.2022
Assistant Secretary
Ispot Multimedia
09.2017 - 12.2020
English School -
Haitian American Institute
High School -
Saint Louis of Bourdon
Diploma - Leadership Organizational and Business Administration
Institute International of Formation Academic
Healthcare Management And Administration -
Northeastern University
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