Johanne Augustin
Malden,MA
Summary
Registered Nurse and co-founder of a HIPAA-compliant medical courier company with over 11 years of clinical and operational expertise. Proficient in healthcare logistics and infection control, ensuring efficient and compliant transport of medical goods. Bilingual and tech-savvy, dedicated to enhancing access to care through strategic delivery coordination. Proven track record in planning and executing successful events and initiatives, fostering strong client relationships and driving business growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Co-Founder / Director of Operations
Providentia Logistics
01.2025 - Current
- Oversaw daily logistics operations, including package pick-up, routing, and delivery optimization.
- Managed fleet efficiency, fuel usage, vehicle maintenance, and routing systems for enhanced performance.
- Ensured compliance with local, state, and federal regulations to mitigate legal risks.
- Maintained accurate invoicing and financial records to support operational transparency.
- Hired, trained, and supervised drivers, dispatchers, and administrative staff to build a skilled team.
- Addressed high-level customer inquiries and complaints to maintain client satisfaction.
- Upheld HIPAA compliance to protect sensitive client information and ensure privacy.
Regional Nursing Director
Houseworks
Woburn, MA
09.2021 - Current
- Provide collaborative, strategic, and clinical leadership to manage a team of approximately 52 FTE clinicians (RNs, LPNs, clinician support staff), and other administrative staff across multi-state offices throughout the organization.
- Ensure that clinical staff deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
- Maintained strict adherence to HIPAA regulations and confidentiality standards during the handling and transportation of sensitive medical materials.
- Assist in the development of clinical policies and procedures to ensure compliance with local, state, and federal regulations.
- Utilized GPS and routing software to plan efficient routes, minimizing delivery times and fuel consumption.
- Managed multiple routes concurrently while meeting all deadlines.
- Assist the Clinical VP in the development of the nursing department budget, monitor, and control expenditures in order to achieve cost savings of 10% through strategic planning and resource allocation.
- Conducted staff training and performance evaluations to promote professional development, and maintain high standards of care.
Education
A.S. - Nursing
Labouré College
Milton, MASkills
- Business planning and strategy
- Operational efficiency
- Fleet management
- HIPAA compliance
- Logistics management
- Staff training
- Budget management
Certification
- RN, MA, RN2288250
- RN, NH, 091440-21
- BLS, American Heart Association
- RN Infection Control Specialist
- HIPAA & Bloodborne Pathogens Certified
Timeline
Co-Founder / Director of Operations
Providentia Logistics
01.2025 - Current
Regional Nursing Director
Houseworks
09.2021 - Current
A.S. - Nursing
Labouré College
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