Johanse Reyes
Newark,NJ
Summary
Resourceful Environmental Services Coordinator offering 20-year background cleaning interior spaces such as bathrooms, bedrooms and kitchens. Knowledge of effective cleaning agents and industry-standard cleaning services. Punctual and organized individual with positive disposition.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Environmental Services Coordinator
Univeristy Hospital
05.2024 - Current
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Cleans occupied and discharged patient rooms and exam rooms.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
Lead Chef
Double Tree Metropolitan Hotel
09.2018 - 05.2024
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Planned promotional menu additions based on seasonal pricing and product availability.
Housekeeper/Breakfast Host
Fairfield Inn & Suites New York Queens/Queensboro Bridge
04.2016 - 04.2018
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked 30 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Housekeeper
Home Clean Home
11.2014 - 04.2016
- Verified cleanliness and organization of storage areas and carts.
- Kept building entryway glass clean and polished for professional presentation.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked 20 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Housekeeper and Supervisor
Holiday Inn Arena
09.2010 - 04.2013
- Completed schedules, shift reports and other business documentation.
- Coordinated household cleaning service operations, including driving business development and managing client relations.
- Managed team productivity and workflow to exceed quality standards.
- Managed staff of 15 housekeepers.
- Verified cleanliness and organization of storage areas and carts.
Housekeeper/Manager
Grand Royale
07.2004 - 09.2010
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Supervised 20 employees, including scheduling, training and performance monitoring.
Baker
Bagel Bites
04.2000 - 05.2003
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients, and operating mixer.
- Managed inventory, labor, expenses, and other operational processes.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Skills
- Residential Cleaning
- Building maintenance
- Quality Control Guidelines
- Exceptional Time Management
- Sanitation guidelines
- Kitchen equipment operation and maintenance
- Recipes and menu planning
- Hospitality service expertise
Certification
- ServSafe Certification - 2016-Current
Timeline
Environmental Services Coordinator
Univeristy Hospital
05.2024 - Current
Lead Chef
Double Tree Metropolitan Hotel
09.2018 - 05.2024
Housekeeper/Breakfast Host
Fairfield Inn & Suites New York Queens/Queensboro Bridge
04.2016 - 04.2018
Housekeeper
Home Clean Home
11.2014 - 04.2016
Housekeeper and Supervisor
Holiday Inn Arena
09.2010 - 04.2013
Housekeeper/Manager
Grand Royale
07.2004 - 09.2010
Baker
Bagel Bites
04.2000 - 05.2003
- ServSafe Certification - 2016-Current
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