Overview
Work History
Education
Skills
Timeline
Generic

Johely Contreras

Miami,FL

Overview

18
18
years of professional experience

Work History

Amazon

Amazon flex
Miami, FL
07.2023 - Current
  • Delivered packages to customers in a timely and efficient manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Received daily delivery instructions and route assignments from dispatch.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Server

Restaurante ganadero
Doral, FL
06.2021 - 06.2023
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Served food and beverages to patrons and confirmed complete orders.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

GERENTE DE TIENDA

CONMARKET
Merida, Venezuela
04.2020 - 04.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Identified needs of customers promptly and efficiently.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Collaborated with others to discuss new opportunities.

Gerente De Tienda

Converse
Merida, Venezuela
08.2017 - 01.2020
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Planned and completed group projects, working smoothly with others.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Collaborated with others to discuss new opportunities.
  • Identified needs of customers promptly and efficiently.

Teacher

ministerio de educacion
Merida, Venezuela
11.2005 - 08.2017
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Supervised after school activities such as clubs or sports teams.
  • Prepared weekly newsletters for parents outlining upcoming assignments or events at school.

Education

LICENCIADA - Education

IUNE
LAGUNILLAS VENEZUELA
03-2009

Skills

  • Supervision and Leadership
  • Relationship Building
  • Remote Office Availability
  • Recordkeeping

Timeline

Amazon

Amazon flex
07.2023 - Current

Server

Restaurante ganadero
06.2021 - 06.2023

GERENTE DE TIENDA

CONMARKET
04.2020 - 04.2021

Gerente De Tienda

Converse
08.2017 - 01.2020

Teacher

ministerio de educacion
11.2005 - 08.2017

LICENCIADA - Education

IUNE
Johely Contreras