Johery Ferreira
Queens,NY
Summary
Proven Correction Officer with a track record of enhancing facility safety and reducing inmate altercations at the New York City Department of Correction. Skilled in emergency response and adept at using verbal communication for conflict resolution, consistently promoting a positive rehabilitation environment. Demonstrates integrity and a results-driven approach to security and inmate supervision. Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques.
Overview
5
5
years of professional experience
Work History
Correction Officer
New York City Department Of Correction
07.2023 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Full time worker, 80 + hours in a week
Receptionist
Champion Car & Limo
09.2019 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Developed strong relationships with drivers through clear communication and mutual respect, fostering a positive work environment.
- Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations.
- Part time worker, 30 hours in a week, Monday- Friday
Education
Associate of Science - Criminal Justice
Monroe College
New Rochelle, NY12.2021
High School Diploma -
Richmond Hill High School
Queens 06.2019
Skills
- Verbal Communication
- Security Procedures
- Emergency Response
- Inmate Supervision
- Integrity and Honesty
- De-Escalation Techniques
- Policy Enforcement
- Restraint Techniques
- Emergency Management
- Criminal Law
Timeline
Correction Officer
New York City Department Of Correction
07.2023 - Current
Receptionist
Champion Car & Limo
09.2019 - 01.2023
Associate of Science - Criminal Justice
Monroe College
High School Diploma -
Richmond Hill High School
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