JOHN A. GRIFFIN
Lacey
Summary
Senior Information Technology Specialist with extensive experience in network security and incident response at 1st Special Forces Group (Airborne). Demonstrated success in optimizing WAN/LAN infrastructures and leading teams to improve operational efficiency. Strong technical documentation skills support a commitment to IT compliance and risk management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Information Technology Specialist
1st Special Forces Group (Airborne), U.S. Army
Joint Base Lewis-McChord
02.2022 - 06.2025
- Maintained and operated enterprise WAN/LAN and wireless network infrastructure, supporting secure wired and 802.11 wireless networks across multiple facilities.
- Configured and supported network security systems providing user authentication and authorization for enterprise IT services and network devices.
- Assisted with Cisco-based routing and switching operations, including troubleshooting routers, switches, and wireless access points.
- Supported VPN and remote access solutions enabling secure connectivity for authorized users.
- Responded to IT incidents involving network outages, authentication failures, and connectivity degradation; performed root cause analysis and resolution.
- Created, updated, and maintained network documentation, including network diagrams, infrastructure layouts, and configuration records.
- Performed adds, moves, and changes for network and VoIP/IP telecommunications systems.
- Coordinated with vendors and internal teams on network infrastructure installations and upgrades.
- Traveled between facilities as required to assess, install, configure, and troubleshoot network-related equipment.
- Supervised and trained 8 IT technicians, ensuring compliance with technical standards and operational procedures.
Senior Information Technology Specialist / Circuit Controller Manager
54th Signal Battalion
12.2020 - 12.2021
- Operated and maintained mission-critical WAN/LAN networks supporting 1,200+ users across multiple remote locations.
- Managed network routing, switching, and transport systems within a Technical Control Facility (TCF).
- Supported network authentication, authorization, and access control systems to maintain enterprise security posture.
- Provided incident response and escalation support for network outages and degraded services.
- Supported IP-based communications and VoIP services, ensuring continuity of voice and data operations.
- Oversaw vendor and contractor performance related to network infrastructure support and documentation.
- Maintained network diagrams, configuration baselines, and operational documentation.
- Traveled between sites to install, assess, and troubleshoot network equipment and infrastructure.
- Iraq (Deployed)
Information Technology Specialist (GS-2210 Equivalent)
51st Expeditionary Signal Battalion
Joint Base Lewis-McChord
11.2017 - 12.2020
- Installed, configured, and maintained routers, switches, wireless access points, servers, and network cabling.
- Supported LAN and wireless network design, expansion, and troubleshooting efforts.
- Assisted with physical network infrastructure, including cabling, patch panels, switches, AP placement, and power connections.
- Performed network monitoring and performance analysis using SolarWinds.
- Supported VoIP and IP telecommunications systems, performing maintenance and configuration changes.
- Conducted onsite travel to remote facilities for network installation, upgrades, and troubleshooting.
- Managed COMSEC and encrypted network equipment, ensuring secure communications.
- Joint Base Lewis-McChord, WA
Education
Bachelor of Science (B.S.) - Information Technology
Grand Canyon University
Phoenix, AZSkills
- Network security and VPN configuration
- Routing protocols
- Wireless networking
- Incident response
- Technical documentation
- Cybersecurity expertise
- IT compliance and risk management
- Database management
- Hardware and software installation
- Windows Server administration
- Microsoft Exchange administration
Veterans Preference
Yes
Security Clearance
TS/SCI
Hours Worked
40+ hours per week
Certification
CompTIA Security+, DoD 8570 Approved
Specialized Experience
- Enterprise WAN/LAN and secure wireless network operations across multi-site environments
- Cisco routing and switching configuration, troubleshooting, and optimization
- Network security, including authentication, authorization, access control, and COMSEC
- VPN and secure remote access implementation and support
- Network incident response, root cause analysis, and service restoration
- VoIP and IP telecommunications systems administration and support
- Network monitoring and performance analysis (SolarWinds)
- Adds, moves, and changes (AMCs) for network and telecommunications infrastructure
- Technical Control Facility (TCF) operations and transport systems management
- Network documentation: topology diagrams, configuration baselines, SOPs
- Vendor and contractor coordination for installations, upgrades, and lifecycle management
- On-site network assessments, installations, and troubleshooting at remote locations
- Team leadership and technical supervision of IT personnel
Personal Information
- Available: Willing to relocate and travel statewide
- Citizenship: United States
Timeline
Senior Information Technology Specialist
1st Special Forces Group (Airborne), U.S. Army
02.2022 - 06.2025
Senior Information Technology Specialist / Circuit Controller Manager
54th Signal Battalion
12.2020 - 12.2021
Information Technology Specialist (GS-2210 Equivalent)
51st Expeditionary Signal Battalion
11.2017 - 12.2020
Bachelor of Science (B.S.) - Information Technology
Grand Canyon University