John Andolina
Derby,NY
Summary
Successful and seasoned Insurance Agent with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
GEICO
300 Crosspoint Pkwy Getzville, NY 14068
08.2013 - Current
- Member of elite specialty team of agents capable of handling both sales and servicing functions as well as dealing with complex underwriting situations that require critical thinking and expert knowledge
- Nearly ten years of experience handling various Property Insurance policies including: Home, Landlord, Condo, Renters, Personal Articles, Earthquake, and Identity Theft
- Assists Policyholders using active listening and issue resolution to provide excellent service.
- Responds to customer calls swiftly to resolve issues and answer questions.
- Cross-sells insurance products to existing clients to reach sales targets.
- Analyzes customer needs to provide customized insurance solutions.
- Identifies potential coverage gaps and recommends appropriate insurance coverage.
- Negotiates with insurance underwriters to obtain better coverage and improved rates for clients.
- Obtains underwriting approval by completing applications for coverage.
- Appointed and well versed with several different property insurance companies and their applications.
- Effectively uses oral communication skills to educate Policyholders and offer tailored Insurance guidance
- Strong ability to analyze multiple types of Insurance policies by various Insurance companies.
Sales Manager
Target Mobile
Williamsville, NY
07.2012 - 06.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Exceeded sales quotas and increased profitability of kiosk through effective sales strategy and business planning.
- Demonstrated wireless products to show potential customers benefits and advantages and encourage purchases.
- Trained and developed new employees
- Established working relationships with representatives of major cellular carriers to drive sales
Education
SUNY Buffalo State
Buffalo, NYHigh School Diploma -
Eden Junior-Senior High School
Eden, NY06.2006
Skills
- Insurance Eligibility
- Underwriter Selection
- Quotes and Sales
- Insurance Coverage Review
- Underwriter Collaboration
- Property and Casualty Insurance Sales
- Policy Adjustment Knowledge
- Upselling
- Policy Feature Explanations
- Underwriting and Adjustments
- Oral and Writing Communication
- Sell Policies
Certification
- Licensed Insurance Agent - [2013-Present]
Timeline
Insurance Agent
GEICO
08.2013 - Current
Sales Manager
Target Mobile
07.2012 - 06.2013
SUNY Buffalo State
High School Diploma -
Eden Junior-Senior High School