John Antigua
Bethlehem,PA
Summary
Accomplished sales leader with over a decade of experience driving revenue growth and exceeding targets. Expertise in sales strategy, team leadership, and customer relationship management. Proficient in Salesforce and CRM tools. Bilingual in English and Spanish. Renowned for exceptional client experiences and building strong client relationships.
Overview
10
10
years of professional experience
Work History
Finance Director
Ciocca Subaru
Allentown, PA
03.2023 - 10.2023
- Led sales and finance operations, achieving consistent targets
- Exceeded quarterly budget review goals and KPIs
- Trained finance managers and streamlined finance processes
- Conducted weekly performance and strategy meetings with senior management via Zoom.
Finance Manager
Ciocca Subaru
Allentown, PA
01.2018 - 03.2023
- Consistently led in sales performance; top performer in multiple categories
- Youngest team member to excel in key performance metrics.
- Maintained records of all financial transactions within the F&I department.
- Conducted regular meetings with dealership personnel to discuss performance metrics, goals and objectives.
- Monitored and maintained F&I department compliance with all applicable laws, regulations and internal guidelines.
Sales Consultant
Ciocca Subaru
Allentown, PA
09.2015 - 01.2018
- Averaged over 98% customer satisfaction through Subaru
- Top pre-owned sales performer multiple times
- Exceeded sales targets by 20%
- Guided customers through the vehicle purchasing process from initial contact to post-sale support.
Business Development Manager
Global Response
Margate, FL
10.2013 - 06.2015
- Managed and lead a floor of 20 representatives with over 1000 daily inbound calls
- Excelled in conflict resolution
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Education
Tech Sales Program -
Course Careers
06-2024
F&I Training
Ethos Group
Dallas, TX02-2018
Business Management
Saint Joseph’s University
Philadelphia, PA08-2013
High School Diploma -
Northampton High School
Northampton, PA06-2012
Skills
- Sales Strategy & Execution
- CRM Tools (Salesforce)
- Lead Generation & Prospecting
- KPI Tracking
- Revenue Growth
- Team Leadership & Training
- Bilingual: English & Spanish
- Goal-Oriented & Results-Driven
- Life Insurance License (Active)
- Financial Forecasting
- Contract Negotiations
- Price Negotiation
- Customer Needs Assessment
- Sales Presentations
Timeline
Finance Director
Ciocca Subaru
03.2023 - 10.2023
Finance Manager
Ciocca Subaru
01.2018 - 03.2023
Sales Consultant
Ciocca Subaru
09.2015 - 01.2018
Business Development Manager
Global Response
10.2013 - 06.2015
Tech Sales Program -
Course Careers
F&I Training
Ethos Group
Business Management
Saint Joseph’s University
High School Diploma -
Northampton High School
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