John Arndt
Buford,Georgia
Summary
Proactive Head Golf Professional with extensive experience in course design evaluation, personalized member instruction, and vendor management. Skilled in optimizing golf operations, managing budgets, and coordinating events to enhance member satisfaction. Strong leadership and communication abilities, fostering a positive team environment and promoting continuous professional development.
Overview
7
7
years of professional experience
Work History
Head Golf Professional
Hamilton Mill Country Club
08.2023 - Current
- Evaluated course design elements regularly, making recommendations for improvements that enhanced playing experiences for members.
- Enhanced member experience through personalized instruction and tailored golf programs.
- Managed relationships with key vendors effectively to secure optimal pricing on products and services used throughout the club.
- Provided professional development opportunities for staff, enhancing their skills and knowledge within the golf industry.
- Coordinated seasonal leagues and social events tailored towards varying age groups within our membership base.
- Improved golf course operations by implementing efficient scheduling and staff management techniques.
- Managed budgets effectively, optimizing resource allocation to minimize costs without sacrificing quality or member satisfaction.
- Monitored budget and expenditures, keeping facility within budget.
- Created and maintained detailed reports of daily, weekly and monthly operations.
Assistant Golf Professional
Hamilton Mill Country Club
01.2022 - 08.2023
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Conducted private lessons focusing on individual player development and improvement.
- Assisted manager with making purchases for club pro shop.
Pro Shop Attendant
Hamilton Mill Country Club
12.2020 - 01.2022
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
Pro Shop Attendant
Windermere Golf Club/ Olde Atlanta Golf Club
04.2019 - 10.2020
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Utilized knowledge of golf rules and regulations to educate customers about various game aspects effectively.
Assistant Golf Professional
Peachtree Golf Center
04.2017 - 04.2019
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Assisted in developing marketing materials to promote coaching services.
- Assisted manager with making purchases for club pro shop.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Maintained up-to-date knowledge of industry trends through continuous professional development opportunities such as conferences or workshops.
Education
Bachelor of Arts - Finance
University of North Georgia
Dahlonega, GA05.2025
High School Diploma -
North Gwinnett High School
Suwanee, GA05.2015
Skills
- Staff Training and Development
- Customer Service
- Proficient in MS Office
- Networking and relationship building
- Public Relations Abilities
- Budgeting and financial planning
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
- Excellent Communication
- Self Motivation
Timeline
Head Golf Professional
Hamilton Mill Country Club
08.2023 - Current
Assistant Golf Professional
Hamilton Mill Country Club
01.2022 - 08.2023
Pro Shop Attendant
Hamilton Mill Country Club
12.2020 - 01.2022
Pro Shop Attendant
Windermere Golf Club/ Olde Atlanta Golf Club
04.2019 - 10.2020
Assistant Golf Professional
Peachtree Golf Center
04.2017 - 04.2019
Bachelor of Arts - Finance
University of North Georgia
High School Diploma -
North Gwinnett High School
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