John ault
Erwin,NC
Summary
Dynamic business owner with a proven track record at Limited Edition Customs, excelling in operations management and client relationship management. Enhanced customer satisfaction through high-quality service and effective communication. Skilled in bodywork and painting, I streamlined processes to reduce costs while fostering strong supplier relationships.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
13
13
years of professional experience
Work History
Owner/Operator
Limited Edition Customs
Godwin, NC
11.2012 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Operated with safety and skill to avoid accidents and delays.
- Interacted well with customers to build connections and nurture relationships.
- Assessed body damaged and plan to repair as needed
- Applied paint to bodywork
- Buffing and polishing
- Disassembly and reassembly of factory parts
Metal Fabricator
DC Siding
Dunn, NC
10.2014 - 11.2020
- Performed routine maintenance on fabrication equipment, prolonging the life of machinery and preventing costly repairs or downtime.
- Delivered customer satisfaction through close attention to detail when producing custom metal parts based on specific client requests.
- Utilized various metalworking tools such as shears, press brakes, and punches to produce precise cuts and bends in sheet metals.
- Reduced material waste by optimizing cutting patterns and improving inventory management systems.
- Maintained machinery and tools to keep fabrication processes running smoothly.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
Education
GED -
Catawba Valley Community College
Hickory, NC10-2009
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Negotiation
- Inventory management
- Budget development
- Business operations management
- Client relationship management
- Cost management
- Risk management
- Cashflow management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Schedule management
- Vehicle inspections
- Accurate record keeping
- Safe driving practices
- Bodywork
- Organization
Timeline
Metal Fabricator
DC Siding
10.2014 - 11.2020
Owner/Operator
Limited Edition Customs
11.2012 - Current
GED -
Catawba Valley Community College