Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Baker

Creston,NC

Summary

Dynamic professional with extensive experience in retail and customer service, notably as Area Manager at Greens Beverages. Proven track record in team leadership and problem-solving, enhancing sales and operational efficiency. Recognized for a friendly demeanor and attention to detail, consistently delivering exceptional customer experiences.

Overview

37
37
years of professional experience

Work History

USPS

City Mail Carrier
Boone, NC
05.2022 - 10.2025

From 2020 to 2022 went home and took care of parents in Atlanta until the end and then took a job at USPS in Boone NC.

Managed route book to keep up to date, put packages and mail in order, loaded mail truck, delivered mail and packages, picked up returns, provided customer service while ensuring driver safety.

Paint Dept Manager

Lowes
Billings, MT
10.2018 - 05.2020

Managed paint department and my staff ensuring customer service, merchandising, ordering, stock levels, overstock, displays and sales.

Sales Associate

Spectrum Cable
Billings, MT
08.2016 - 09.2019

Assisted customers with all their cable, phone and Internet needs. Within 6 months was the top one in sales. Provided customer service and met customer needs.

Area Manager

Greens Beverages
Atlanta, Ga
08.2010 - 04.2016

Promoted to Area Manager in charge of 3 stores including 1 in S.C and 2 stores in Atl which had a total of 95 employees. Oversaw all store operations including hiring of Store Managers, loss prevention, store appearance, P&L statements, sales, security, ran all inventories and ensured customer service standards

Store Manager

Greens Beverages
Atlanta, Ga
06.1997 - 07.2010

Took over store and ran all store operations including hiring, sales, managed staff of 35, Hr, loss prevention, merchandising, training, inventory, customer service

Store Manager

Turtles Records
Atlanta, Ga
03.1989 - 05.1997

Oversaw all store operations including purchasing, payroll, hiring, sales, store appearance, training, P&L statements, inventory, customer service.

Education

Associate of Science - Management

Clayton State University
Morrow, GA
08.1989

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Flexible and adaptable

Timeline

USPS

City Mail Carrier
05.2022 - 10.2025

Paint Dept Manager

Lowes
10.2018 - 05.2020

Sales Associate

Spectrum Cable
08.2016 - 09.2019

Area Manager

Greens Beverages
08.2010 - 04.2016

Store Manager

Greens Beverages
06.1997 - 07.2010

Store Manager

Turtles Records
03.1989 - 05.1997

Associate of Science - Management

Clayton State University
John Baker