
Dynamic professional with extensive experience in retail and customer service, notably as Area Manager at Greens Beverages. Proven track record in team leadership and problem-solving, enhancing sales and operational efficiency. Recognized for a friendly demeanor and attention to detail, consistently delivering exceptional customer experiences.
From 2020 to 2022 went home and took care of parents in Atlanta until the end and then took a job at USPS in Boone NC.
Managed route book to keep up to date, put packages and mail in order, loaded mail truck, delivered mail and packages, picked up returns, provided customer service while ensuring driver safety.
Managed paint department and my staff ensuring customer service, merchandising, ordering, stock levels, overstock, displays and sales.
Assisted customers with all their cable, phone and Internet needs. Within 6 months was the top one in sales. Provided customer service and met customer needs.
Promoted to Area Manager in charge of 3 stores including 1 in S.C and 2 stores in Atl which had a total of 95 employees. Oversaw all store operations including hiring of Store Managers, loss prevention, store appearance, P&L statements, sales, security, ran all inventories and ensured customer service standards
Took over store and ran all store operations including hiring, sales, managed staff of 35, Hr, loss prevention, merchandising, training, inventory, customer service
Oversaw all store operations including purchasing, payroll, hiring, sales, store appearance, training, P&L statements, inventory, customer service.
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable