Robert Cey
New Hudson,MI
Summary
Proven leader and effective communicator, adept at problem-solving and customer service, enhanced Lucky Dog Daycare & Boarding's operations through strategic management and exceptional service standards. Demonstrates a dependable and responsible attitude, with a knack for teamwork and collaboration. Skilled in adapting to new challenges, ensuring high-quality outcomes with a keen eye for detail. Always coming with a positive attitude and intend on making the customer leave feeling better than when they arrived.
Overview
16
16
years of professional experience
Work History
USPS
Rural Carrier
Walled Lake, MI
08.2014 - Current
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Owner/Operator
Lucky Dog Daycare & Boarding
New Hudson, MI
08.2008 - 08.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Nuclear Power Certificate - Electricians Mate/Reactor Operator
Naval Nuclear Power Training Command
Goose Creek, SCLake Superior State University
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Problem Resolution
- Dependable and Responsible
- Flexible and Adaptable
- Attention to Detail
Dependable and Responsible
Flexible and Adaptable
Attention to Detail
Timeline
USPS
Rural Carrier
08.2014 - Current
Owner/Operator
Lucky Dog Daycare & Boarding
08.2008 - 08.2014
Nuclear Power Certificate - Electricians Mate/Reactor Operator
Naval Nuclear Power Training Command
Lake Superior State University