Sara Reynolds
Willow Creek ,CA
Summary
Dynamic and adaptable professional with a proven track record at Willow Creek Pharmacy, excelling in customer service and teamwork. Recognized for enhancing pharmacy workflow and maintaining patient confidentiality. Dependable and calm under pressure, I thrive in fast-paced environments while ensuring accuracy in medication dispensing and fostering positive relationships with clients.
Overview
25
25
years of professional experience
Work History
USPS
Service and Sales
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in high-pressure situations.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Pharmacy Technician
Willow Creek Pharmacy
01.2021 - 07.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Veterinary Assistant
Paradise Animal Clinic
06.2000 - 06.2012
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Education
General Studies
Hoop Valley High
Hoopa, CA06.2022
Pharmacy Technician -
Pharmacy Technician School Online
03.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
Timeline
USPS
Service and Sales
11.2024 - Current
Pharmacy Technician
Willow Creek Pharmacy
01.2021 - 07.2024
Veterinary Assistant
Paradise Animal Clinic
06.2000 - 06.2012
General Studies
Hoop Valley High
Pharmacy Technician -
Pharmacy Technician School Online
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