Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Work Availability
Hi, I’m

Carla Humphries

Edgewood,TX

Summary

Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

10
years of professional experience

Work History

Dana Hoffman
Canton, TX

USPS
11.2007 - 07.2017

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

TVCC
Terrell, TX

Some College (No Degree) from General Studies

Skills

  • Conflict Resolution
  • Task Prioritization
  • Social Perceptiveness
  • Excellent Communication
  • Flexible and Adaptable
  • Microsoft Word
  • Friendly, Positive Attitude
  • Relationship Building

Affiliations

  • Walking 3 miles 3 to 5 times a week. Weight lifting 5 times week

Timeline

USPS

Dana Hoffman
11.2007 - 07.2017

TVCC

Some College (No Degree) from General Studies
Availability
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Carla Humphries