Dayana Stoyanova
Naples,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job
Overview
9
9
years of professional experience
Work History
USPS
Mail Handelier
Bonita Springs, FL
02.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Supervisor
Supervisor
Cleaning Company
03.2015 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Delivery Driver
Amazon
Naples, FL
11.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
HHA
HHA Caregiver
Naples, FL
08.2021 - 01.2023
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
- Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
Front Desk Receptionist
Accounting Department
Naples, FL
01.2020 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Pizza Maker
Pizza Maker And Cashier
Naples, FL
01.2017 - 05.2018
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
Barron Collier Highschool
Naples, FLSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Computer Skills
- Excellent Communication
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
- Organizational Skills
- Multitasking Abilities
Languages
English
Bulgarian
Turkish
Spanish
Elementary
Timeline
USPS
Mail Handelier
02.2023 - 05.2024
Delivery Driver
Amazon
11.2022 - 01.2023
HHA
HHA Caregiver
08.2021 - 01.2023
Front Desk Receptionist
Accounting Department
01.2020 - 09.2021
Pizza Maker
Pizza Maker And Cashier
01.2017 - 05.2018
Supervisor
Supervisor
03.2015 - 03.2024
Barron Collier Highschool