John Baker
Blue Ash,OH
Summary
Experienced Installation Manager skilled in scheduling crews, coordinating service calls, and resolving jobsite issues. Strong in site inspection, punch list management, and quality checks to keep projects on track.
Overview
9
9
years of professional experience
Work History
Installation Manager
Craftsmen Home Improvements
Cincinnati, OH
11.2017 - 10.2026
- Coordinated installation visits with customers, sales staff, and field technicians to ensure seamless project execution.
- Managed service calls, punch lists, and follow-up for Craftsmen Home Improvements projects to ensure timely completion and quality assurance.
- Performed site visits to assess conditions and identify installation requirements.
- Trained crew members on company standards, safety rules, and jobsite procedures.
- Resolved customer concerns and installation problems through clear, timely communication, enhancing customer satisfaction.
- Inspected completed work for quality, fit, and finish standards.
- Supported home improvement installation scheduling for craftsmen crews, homeowners, sales staff, and field technicians.
Education
High School Diploma -
Deer Park High School
Cincinnati, OH05-1985
Skills
- Project coordination
- Installation scheduling
- Site inspection
- Punch list management
- Quality assurance
- Crew training
- Service coordination
- Problem solving
Timeline
Installation Manager
Craftsmen Home Improvements
11.2017 - 10.2026
High School Diploma -
Deer Park High School