Ralph Cafro
Parkland
Summary
Installation Manager with extensive experience leading multi-state installation teams. Streamlined processes to enhance efficiency and reduce downtime, while ensuring projects are completed on time and within budget. Recognized for fostering strong collaboration across cross-functional teams.
Collision Repair Facility Manager with lifelong experience in both the automotive and heavy duty collision repair and refinishing industry. experienced with all types of insurance claims and negotiating skills to manage proper and quality repairs in a timely fashion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Installation Manager
Trademark Sign
09.2022 - 11.2024
- Led multi-state installation teams to execute complex projects to get done on time and within budget
- Streamlined the installation processes, increasing efficiency and reducing downtime.
- Coordinated cross-functional collaboration between engineering, logistics, and operations teams.
- Developed training programs to enhance team skills and improve safety compliance.
- Oversaw repairs and maintenance of boom trucks and equipment to ensure operational readiness.
- Managed all incoming freight to get it checked in and logged in to the system with photos for project managers and crew to view
- Processed weekly payroll for employees across multiple locations to ensure timely compensation.
- Contributed to E.O.S Leadership Team program to enhance organizational strategies.
General Manager
Executive Collision, Towing & Powder Coating
07.2020 - 06.2022
- Led initiatives to establish a new company, achieving 20% growth in profit margin within a short timeframe.
- Secured commercial accounts to maintain a consistent workflow in the shop.
- Cultivated strong relationships with insurance company representatives to streamline repair procedures, benefiting both insurers and customers.
- Established new vendor accounts, securing substantial discounts on parts and materials.
- Trained other staff members to be proficient in the way they write estimates.
Body Shop Manager
B&L Towing & Recovery
03.2016 - 07.2020
- Managed full automotive and truck collision shop, overseeing maintenance of towing fleet with over 25 heavy-duty rotator trucks, light-duty flatbeds, and company vehicles.
- Oversaw daily operations of team of 10 technicians in collision and mechanic shops, ensuring efficient workflow and service delivery.
- Supervised daily operations, ensuring vehicle repairs met quality standards and enhanced customer satisfaction.
- Implemented efficient workflow processes, reducing turnaround times for vehicle service.
- Facilitated claims between insurance companies and clients to get owners back in their vehicles
- Managed fleet companies' vehicles that were involved in collisions to get the issues resolved and back on the road
- Led team meetings to communicate goals, address challenges, and foster collaboration among staff.
- Developed relationships with vendors to secure competitive pricing on parts and materials.
- Analyzed operational metrics to identify areas for process improvement and cost reduction.
Education
High School Diploma -
Hunterdon Central High School
Flemington, New Jersey06-1983
Ocean County Vocational Technical
Toms River, New JerseySkills
- Installation techniques
- Blueprint interpretation
- Project management
- Project coordination
- Equipment management
- Health and safety
- Workload prioritization in several locations
- Team leadership
- Customer service
Certification
- Pathways Collision Estimating
- Franklin Covey Business Management Training
- I CAR Gold Certified
- Audatex Certified
- CCC One Certified
- Mitchell Certified
Management training courses
Franklin Covy management training courses
Certified in The 7 Habits of Highly Effective Managers
Hobbies and Interests
Each of my several boats and updating the workings of Each one of them to the highest standards and to be visually appealing to others.
Rc Boats, Planes and several cars. understanding with my Drag truck what needs to be adjusted to get it to run faster
Graphics design and creating decals to cut on my vinyl cutter
Building and making products to make everyday functions easier
Relocated
10/22 moved out of New Jersey to Florida
Timeline
Installation Manager
Trademark Sign
09.2022 - 11.2024
General Manager
Executive Collision, Towing & Powder Coating
07.2020 - 06.2022
Body Shop Manager
B&L Towing & Recovery
03.2016 - 07.2020
High School Diploma -
Hunterdon Central High School
Ocean County Vocational Technical