Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOHN BALL

Mesa,Arizona

Summary

Results-driven professional with a proven track record of raising operational standards to drive team and business performance. Skilled in effectively communicating work expectations and company vision, enabling the setting and achievement of measurable goals in challenging work environments. Proven leader with the ability to inspire teams and seize emerging opportunities to enhance the business profile, reputation, and influence.

Overview

25
25
years of professional experience

Work History

Material Handler

Dexcom
11.2024 - Current
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

MANAGER/SERVICE WRITER

GENES AUTOWORX
01.2024 - 10.2024
  • Mentored and trained new employees on company policies and procedures
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Monitored team productivity and performance to support goals
  • Offered constructive feedback to team members, boosting overall job performance
  • Fostered positive relationships with clients through proactive communication tactics
  • Collaborated with staff to develop and carry out processes
  • Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box
  • Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly

PRODUCTION TECHNICIAN

DREAMFIELDS/JEETER
11.2022 - 01.2023

•Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliances

•Followed production processes to improve efficiency and reduce costs

•Led by example through adherence to procedures, processes and protocols

•Completed work efficiently to meet daily goals of the team.

LEAD TECHNICIAN

GENE'S AUTOWORX
01.2013 - 01.2020
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning vehicles.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.

PRODUCTION ASSOCIATE

MEDTRONIC INC
01.2000 - 01.2009
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance
  • Followed production processes to improve efficiency and reduce costs
  • Led by example through adherence to procedures, processes and protocols
  • Completed work efficiently to met daily goals of the team

Education

ASSOCIATE - AUTOMOTIVE PERFORMANCE TECHNOLOGY

MESA COMMUNITY COLLEGE
Mesa
01.2012

Skills

  • Team Leadership
  • Time Management
  • Staff Management
  • Verbal and written communication
  • Operations Management
  • Strategic Planning
  • Customer service
  • Problem solving

Timeline

Material Handler

Dexcom
11.2024 - Current

MANAGER/SERVICE WRITER

GENES AUTOWORX
01.2024 - 10.2024

PRODUCTION TECHNICIAN

DREAMFIELDS/JEETER
11.2022 - 01.2023

LEAD TECHNICIAN

GENE'S AUTOWORX
01.2013 - 01.2020

PRODUCTION ASSOCIATE

MEDTRONIC INC
01.2000 - 01.2009

ASSOCIATE - AUTOMOTIVE PERFORMANCE TECHNOLOGY

MESA COMMUNITY COLLEGE
JOHN BALL