Professional Summary
Overview
Work History
Education
Skills
Timeline

John Ballor

Wokcano
Valencia
13
years of professional experience

Dynamic bartender and server with a strong focus on customer satisfaction and problem-solving. Known for delivering exceptional service and enhancing guest experiences in fast-paced environments.

Work History

Bartender/Server

8 Years 3 Months
Wokcano | 05.2018 - Current

Progressed through multiple positions within the restaurant, earning increased responsibilities and advancement into management.

Oversee daily restaurant operations and help maintain efficient front-of-house service.

Supervise and support restaurant employees during high-volume shifts.

Assist with staff coordination, customer service, and resolution of guest concerns.

Provide professional food and beverage service while maintaining a welcoming guest experience.

Prepare and serve alcoholic and non-alcoholic beverages in a fast-paced bar environment.

Work collaboratively with kitchen, serving, bartending, and management teams to maintain smooth operations.

Demonstrate strong leadership, communication, multitasking, and problem-solving skills.

Head Packer & Shipper

1 Year 3 Months
PTS Electronics | 01.2017 - 04.2018

Led packing and shipping operations within the warehouse.

Prepared, packed, and processed products for accurate and timely shipment.

Assisted with supervision and coordination of warehouse floor operations.

Helped organize workflow and ensure daily shipping responsibilities were completed efficiently.

Supported employees and management in maintaining an organized and productive work environment.

Maintained attention to accuracy, product handling, and order fulfillment.

Park Aide (Seasonal)

4 Months
CA State Parks | 02.2016 - 06.2016

Assisted visitors and provided information about park facilities, regulations, and services.

Supported day-to-day park operations during the busy seasonal period.

Helped maintain clean, safe, and welcoming public areas.

Provided courteous customer service to park visitors.

Retail Associate

5 Months
Ross Dress for Less | 11.2013 - 04.2014

Assisted customers in a fast-paced retail environment.

Helped maintain organized and presentable merchandise and sales-floor areas.

Supported stocking, merchandise handling, and general store operations.

Provided friendly and professional customer service.

Education

Bachelor of Science - International Business

Southern New Hampshire University | Hooksett, NH | 08.2018

Skills

Teamwork and collaboration
Fast learner
Customer service
Time management
Attention to detail
Listening skills
Problem-solving abilities
Multitasking
Hospitality and guest service
Reliability
Customer relationship building
Excellent communication
Customer satisfaction

Timeline

Bartender/Server

Wokcano
05.2018 - CurrentRead More

Head Packer & Shipper

PTS Electronics
01.2017 - 04.2018Read More

Park Aide (Seasonal)

CA State Parks
02.2016 - 06.2016Read More

Retail Associate

Ross Dress for Less
11.2013 - 04.2014Read More

Southern New Hampshire University

Bachelor of Science from International Business
Read More
John Ballor