John Banagan
Boone
Summary
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Associate
237 Boone Heights Dr
07.2025 - Current
- Provide assistance to Goodwill customers
- Collaborate with the Goodwill team to price goods accordingly
- Utilized databases to select what goes to ecommerce and what gets sold in store
- Control Goodwills register application on windows 10
- Connected with customers to help process their donations
Line Cook
Blowing Rock Country Club
04.2025 - Current
- Operating the member database to charge members for meals
- Communicating with members and team members to effectively deliver orders
- Satisfying member needs
- Stocking and restocking food and drinks for members
- Collecting ingredients from kitchen and making food for members
Senior Guard
Country Knolls Pool
05.2024 - 08.2024
- Ensured the safety and well-being of patrons on a daily basis
- Analyzed safety risks within and outside the pool
- Mentored younger guards in lifeguarding to keep up with pool safety
- Communicated and implemented directives from management in the workplace
- Administered first aid to patrons on multiple occasions
- Seasonal
Lifeguard
Country Knolls Pool
05.2022 - 08.2023
- Reported unsafe behavior in the pool area to public safety
- Addressed and corrected unsafe behaviors among patrons
- Aided patrons that were in distress on 6 different occasions
- Implemented safety protocols that decreased pool-related injuries during employment
Education
Bachelor of Science in Business Administration - Computer Information Systems - Cybersecurity
Appalachian State University
Boone, NC05.2027
Skills
- Microsoft Office Specialist certified
- Knowledgeable in Microsoft SQL server
- Deep understanding of data normalizations, database structure, and managing databases
- Teamwork, Communication, and adaptability
- Customer engagement
- Reliability
- Linux OS
- Windows OS
- Command Line Interface
- Python
- Microsoft Visual Studio
- SQL
- Various Command Line tools in linux
Accomplishments
Volunteering in creating a website for a non-profit in Valle Crucis.
Affiliations
- App State Fly Fishing Club, Boone, NC
- Member
- Assisted in river cleanups among local fisheries
- Organized a group where fellow fishing enthusiasts can meet others in the hobby
Certification
Certified Microsoft Office Specialist, Earned April 20204
Timeline
Retail Associate
237 Boone Heights Dr
07.2025 - Current
Line Cook
Blowing Rock Country Club
04.2025 - Current
Senior Guard
Country Knolls Pool
05.2024 - 08.2024
Lifeguard
Country Knolls Pool
05.2022 - 08.2023
Bachelor of Science in Business Administration - Computer Information Systems - Cybersecurity
Appalachian State University
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