Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesAssociate

Alice Razo

Modesto,CA

Summary

Dynamic sales professional with extensive experience at American Insulation INC, adept at building customer rapport and driving sales through effective communication. Bilingual in English and Spanish, skilled in organization and data entry, consistently delivering high-quality results while enhancing customer satisfaction and loyalty. Proven ability to upsell and promote products effectively.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate

American Insulation INC
09.2014 - 02.2015
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Informed customers of promotions to increase sales productivity and volume.

Sales Representative

Sears Home IMP Products
10.2013 - 08.2014
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customer
  • promoting and selling Sear's products and services by establishing clientele rapport

Cashier

Target
10.2011 - 01.2012
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Facilitated smoother checkout process, trained new employees on POS systems.

Certified Tax Preparer

Liberty Tax Services
01.2011 - 05.2011
  • Analyzed financial records to verify accuracy of tax returns.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.

Typist Clerk II

Modesto City Schools
01.2006 - 08.2008
  • Contributed to team productivity by consistently meeting tight deadlines without compromising quality or accuracy.
  • Supported administrative staff by accurately transcribing audio recordings from meetings and interviews when needed.
  • Streamlined document management systems by organizing digital files and physical paperwork in a systematic manner.
  • Organized and maintained precise confidential personnel files.

Education

No Degree -

Modesto Junior College
Modesto, CA

HiSet High School Equivalency Diploma
Modesto, CA
08-2020

Skills

  • Bi-lingual English/Spanish
  • Organization skills
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Clerical support
  • Office management
  • Basic accounting
  • Record preparation
  • Microsoft office specialist certified
  • PC proficient

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Volunteer Travel
  • I enjoy helping others and giving back to the community

Timeline

Sales Associate

American Insulation INC
09.2014 - 02.2015

Sales Representative

Sears Home IMP Products
10.2013 - 08.2014

Cashier

Target
10.2011 - 01.2012

Certified Tax Preparer

Liberty Tax Services
01.2011 - 05.2011

Typist Clerk II

Modesto City Schools
01.2006 - 08.2008

No Degree -

Modesto Junior College

HiSet High School Equivalency Diploma

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Alice Razo