Summary
Overview
Skills
Work History
Education
Accomplishments
Accomplishments
Software
Interests
Timeline
Work Availability
Work Preference
BusinessAnalyst
Cassidy Barrett

Cassidy Barrett

Customer Service Representative
North Wales,PA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

12
12
years of professional experience
8
8
years of post-secondary education
1
1
Language

Skills

Customer Service

Work History

Customer Service Representative

Raymour & Flanigan
10.2023 - Current
  • Data entry to service new customer sales, diagnose and schedule service technicians to repair and replace furniture covered by warranty.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Store Support Lead

Raymour & Flanigan
03.2020 - 10.2023
  • Quality control for receiving furniture, prepping outgoing deliveries, assembling and placing furniture floor models, showroom maintenance, and tracking inventory.
  • Facilitated strong relationships between customers, suppliers, and internal teams through clear communication channels and professional conduct at all times.
  • Implemented loss prevention strategies throughout the store premises while maintaining a welcoming atmosphere conducive to shopping.

House Painter Apprentice

Nolan Painting
04.2019 - 02.2020
  • Wall Painting, Prep, Teardown, Cleanup, spackling, sanding, wall painting, ladder safety certified.
  • Completed interior and exterior painting for variety of residential and commercial clients.
  • Streamlined workflow by effectively organizing tools, equipment, and workspaces for optimal productivity.

Team Member

Target
03.2012 - 03.2019
  • Customer service, Stock Clerk, Cashier, Warehouse Associate, Bike Assembler
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

Middletown High School North
MIDDLETOWN, NJ
09.1988 - 05.1992

Associate in Arts - Visual Arts

Brookdale Community College
LINCROFT, NJ
09.1992 - 05.1994

Undergraduate - Art History

Rutgers State University
NEW BRUNSWICK, NJ
09.1994 - 05.1997

Accomplishments

Wrote and drew Gold Digger: Edge Guard graphic novel, 200 pages, published by Radio Comix, San Antonio TX

Accomplishments

  • Achieved Associate of the Month through effectively helping with Store Support.

Software

Microsoft Suite

Google Suite

Clip Studio Paint

Interests

Cartooning & Illustration

Acting, Singing, & Performance

Script Writing

Timeline

Customer Service Representative

Raymour & Flanigan
10.2023 - Current

Store Support Lead

Raymour & Flanigan
03.2020 - 10.2023

House Painter Apprentice

Nolan Painting
04.2019 - 02.2020

Team Member

Target
03.2012 - 03.2019

Undergraduate - Art History

Rutgers State University
09.1994 - 05.1997

Associate in Arts - Visual Arts

Brookdale Community College
09.1992 - 05.1994

High School Diploma -

Middletown High School North
09.1988 - 05.1992

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceHealthcare benefitsPaid time offWork from home optionCareer advancementPaid sick leave

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Cassidy BarrettCustomer Service Representative