Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

John Barrett-Chestnut

Irving,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Lease End Specialist

American Honda Finance Corporation
Irving, TX
05.2022 - 07.2022
  • Evaluate customer lease extension qualifications and process for company approval
  • Inform customers of vehicle purchasing process
  • Review payment history and processing large payments
  • Receiving inbound calls with averages of 30-50 calls daily
  • Assisting with vehicle title release through communicating with state DMV
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Identified appropriate solutions to minimize issues and quickly solve problems.

Residential Sale Representative

Charter Spectrum
Farmers Branch, TX
10.2021 - 05.2022
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Followed up with recent sales customers to establish working relationships and brand loyalty.
  • Achieved or surpassed sales quotas by as much as 15%.
  • Spoke with 50-65 potential customers per day in hopes of expanding customer base.
  • Generated new leads and developed deep client relationships to promote sales.
  • Visited over 50 doors on daily basis to sell products with 25% success rate.
  • Finalized paperwork for sales and service policies to lock in new customers.

Kitchen Manager

Sloan & Williams Winery
Lewisville, TX
11.2019 - 10.2021
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Interviewed new employees and assisted with hiring decision-making.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Reduced past due customer orders 86% through organization and server/cook cross training.
  • Recruited, trained and managed 5-10 volunteers with aim of equipping teams to independently organize events and reservations.
  • Performed full nutritional assessments.

Warehouse Worker

Amazon fulfillment DFW
Coppell, TX
03.2020 - 11.2020
  • Outbound-Rebin(conveyor)/Packing orders
  • Returns/ Damages
  • Worked as a forklift Turret driver
  • Operated pallet jacks and racking systems
  • Marked and packaged items
  • Handled incoming and outgoing orders
  • Assisted with preparing the docks
  • Customer returns and product damages

Education

AS - Business Administration

Mt San Jacinto Community College District
06.2020

High school diploma - General Studies

Great Oak High School
06.2017

Associate - Science

Skills

  • Customer service
  • Time management
  • Organizational skills
  • Community outreach
  • Mobile devices
  • Kitchen Management Experience
  • Budget Control
  • Food Safety
  • Supervising Experience
  • Microsoft Outlook
  • Sales Closing
  • Critical Thinking
  • Conflict Resolution
  • Computer Skills
  • Microsoft Office
  • Data Management
  • Team Building

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Lease End Specialist

American Honda Finance Corporation
05.2022 - 07.2022

Residential Sale Representative

Charter Spectrum
10.2021 - 05.2022

Warehouse Worker

Amazon fulfillment DFW
03.2020 - 11.2020

Kitchen Manager

Sloan & Williams Winery
11.2019 - 10.2021

AS - Business Administration

Mt San Jacinto Community College District

High school diploma - General Studies

Great Oak High School

Associate - Science

John Barrett-Chestnut