John Barrow
Sarasota,FL
Summary
Proven track record in enhancing customer satisfaction and team productivity, notably at Firehouse Subs. Skilled in safe food handling and exceptional customer service, demonstrated through effective staff training and inventory control. Achieved significant improvements in service delivery by leveraging strong communication and budget management skills. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Senior Sandwich Artist
Firehouse Subs
01.2022 - 05.2023
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
Paint Technician
Tom Landry Painting
02.2022 - 12.2022
- Ensured customer satisfaction through prompt and effective communication, addressing any concerns or issues efficiently.
- Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
- Communicated effectively with clients, providing updates on progress and addressing any concerns or questions promptly.
- Assisted in training new technicians to improve overall team performance and productivity levels.
- Improved turnaround times by coordinating tasks efficiently within the team, reducing unnecessary downtime between jobs.
Cashier Supervisor
711 Gas Station
05.2021 - 01.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
Prepared Foods Team Member
Sams
02.2020 - 05.2021
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.
- Developed strong product knowledge to provide accurate information and make personalized recommendations to customers.
Education
GED -
Kingwood High School
Kingwood, TX04.1992
Skills
- Exceptional customer service
- Budget management understanding
- Safe Food Handling
- Staff Training and Development
- Inventory Control Expertise
Timeline
Paint Technician
Tom Landry Painting
02.2022 - 12.2022
Senior Sandwich Artist
Firehouse Subs
01.2022 - 05.2023
Cashier Supervisor
711 Gas Station
05.2021 - 01.2022
Prepared Foods Team Member
Sams
02.2020 - 05.2021
GED -
Kingwood High School