John Beaver

Dealership Fixed Operations Manager with 33 years of experience. Servant leadership driven to motivate and coach Service and Parts personnel to meet and exceed forecast objectives and key business metrics. Responsible for forecasting department objectives monthly and annually. Tracking key metrics Hours per repair order, Effective labor rate, Gross profit percentages and Expenses. Implementing processes that promote a Completely Satisfied Service Experience for continued Service Retention. Responsible for ensuring all technical and non technical training is completed that is required by the Manufacture.Understand Toyota ,GM ,Ford and CDJR warranty policies and have Great working relationships with Toyota ,GM ,Ford and CDJR

Though my career I have been awarded Service Management Trips Based of performance from the following Manufactures Mitsubishi,Toyota and General Motors . Recently awarded the Journeys trip from General Motors 2017 to Costa Rica. Most recently awarded the Journeys trip from General Motors 2018 to Maui,HI

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903-203-8809

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512-734-3833

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254-774-6555