John Bennett

- Team Lead Responsibilities

• Trained new staff in relevant processes and procedures.
• Resolved escalated customer complaints or queries promptly and efficiently.
• Monitored team performance against targets, taking corrective action where necessary.
• Provided support to junior staff during peak periods of workloads.
• Keep the park clean, and uphold safety standards.

- Party Lead Responsibilities.

• Oversaw all aspects of setup and teardown of parties to ensure everything was done in a timely manner.
• Organized and coordinated party supplies, decorations, catering, entertainment, and other services for events.
• Developed detailed event plans and timelines to ensure parties ran smoothly.