Dynamic assistant store manager with proven leadership in inventory management and compliance. Committed to team collaboration and safety awareness, driving operational efficiency and enhancing customer satisfaction.
Overview
37
37
years of professional experience
Work History
Grocery Lead
Meijer
South Bend, IN
04.2025 - 09.2025
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Assistant/Store Manager
Stanz Foodservice, Inc.
South Bend, IN
03.1989 - 10.2024
Responsible for day-to-day operations of the Self-Service Store, which was open to Stanz's commercial customers and the public.
Led a team of assistant managers and hourly employees, created a weekly work schedule, balancing the needs of the business with those of my team.
Responsible for all areas of inventory management.
Performed cycle counts of merchandise to ensure accurate inventory levels.
Partnered with the marketing team to provide targeted merchandise for special events.
Served as a liaison between the company and the vendor sales representatives to facilitate the distribution of sample products, special orders, and customer orders.
Ensured FDA's HACCP, Serv-Safe, and Health Department requirement compliance for the facility, food (dry, refrigerated, and frozen), and commercial kitchen.
Fully engaged in all HR-related processes, including hiring, training, disciplines, and terminations.
Created and implemented the store training manual for new hires.
Focused on safety in all areas of the operation by hosting weekly staff meetings, with emphasis on minimizing hazards in the heavily trafficked product pickup area.