Makayla Calvert
Converse,IN
Summary
Detail-oriented grocery lead with experience in customer service, cash handling, inventory management, and team coordination. Known for accurate transactions, organized store operations, and reliable support in fast-paced retail settings.
Overview
4
4
years of professional experience
Work History
Grocery Lead
Meijer
Carmel, Indiana
11.2024 - Current
- Lead daily grocery department operations while maintaining organization, productivity, and high standards of customer service.
- Assist customers with questions and concerns while providing courteous and professional service.
- Supported team members by coordinating daily tasks, fostering efficient department operations.
- Coordinated stocking activities and organized merchandise to enhance inventory accuracy.
- Managed competing priorities with attention to detail, ensuring compliance with company procedures.
- Communicate effectively with coworkers and management to resolve issues and support store goals.
Crew Member/Cashier
Dunkin' Donuts
Milford, DE
05.2024 - 11.2024
- Operated cash register and processed cash, debit, and credit card transactions with precision to ensure seamless customer transactions.
- Handled customer payments responsibly while maintaining accuracy in a fast-paced environment.
- Provided friendly customer service, addressing customer inquiries and requests to enhance overall shopping experience.
- Counted cash drawers at the beginning and end of every shift to verify balances and support accurate cash handling.
- Maintained a clean, organized work area and followed established procedures.
- Prepared coffee beverages following company recipes and customer specifications. and other beverages according to customer orders and company standards.
- Collaborated with team members to ensure accuracy in orders and streamline service delivery.
Store Associate
Meijer
Kokomo, Indiana
05.2022 - 04.2024
- Supported daily store operations by stocking merchandise, organizing displays, and maintaining department standards, enhancing customer experience through knowledgeable assistance with product questions.
- Assisted with register transactions, following store procedures and handling transactions carefully.
- Maintained organized work areas, contributing to overall store efficiency and a clean shopping environment.
- Collaborated across multiple departments, showcasing adaptability and quick learning of new responsibilities to meet store needs.
- Developed strong teamwork, time-management, and problem-solving skills.
Education
High School Diploma -
Northwestern Highschool
Kokomo, IN06-2023
Bachelor of Science - Marine Biology
Unity Environmental College
New Gloucester, ME10-2026
Skills
- Customer service
- Cash handling
- Transaction processing
- Inventory management
- Attention to detail
- Problem-solving
- Team leadership
- Time management
- Adaptability
- Communication and active listening
- Professionalism
Timeline
Grocery Lead
Meijer
11.2024 - Current
Crew Member/Cashier
Dunkin' Donuts
05.2024 - 11.2024
Store Associate
Meijer
05.2022 - 04.2024
High School Diploma -
Northwestern Highschool
Bachelor of Science - Marine Biology
Unity Environmental College