Logan Martinez
MESA,AZ
Summary
I am a focused hard worker who thrives in a teambuilding environment, all while providing exceptional customer service. I pride myself on being dependable and learning from my experiences as to better myself as an employee and a person. With a passionate and dedicated nature, I intend to always try my all to achieve the completion of a task.
Overview
3
3
years of professional experience
Work History
Grocery Lead
Safeway
03.2020 - Current
- Pleasantly greeted customers and provided prompt and courteous service.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Recommended products to customers to drive sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Closed multiple different locations as a closing manager, achieving tasks while providing customer service.
- Used online delivery systems to place, pick, and deliver orders to customers.
Restaurant Waiter
Drunken Tiger Korean Pub
05.2022 - 08.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
No Degree - General Business
Maricopa Community Colleges - Mesa Community College
Mesa, AZ07.2023
High School Diploma -
Dobson High School
Mesa, AZ05.2021
Skills
- Meeting Sales Goals
- Exceeding Customer Expectations
- Price Identification
- Food Safety Understanding
- Building Customer Loyalty
- Customer Service
- Strong Communication and Interpersonal Skills
- Cash Register Operation
- Attention to Detail
- Operational Efficiency
- Team Cooperation
- Goal-Driven
Timeline
Restaurant Waiter
Drunken Tiger Korean Pub
05.2022 - 08.2022
Grocery Lead
Safeway
03.2020 - Current
No Degree - General Business
Maricopa Community Colleges - Mesa Community College
High School Diploma -
Dobson High School
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