John Boyles
Worthington,KY
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
16
16
years of professional experience
Work History
Sales Associate
Rural King
02.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
Security Guard
Quick Response Security
05.2014 - 09.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with personnel and general public.
Farm Hand
100 Acre Wood Farm
10.2011 - 03.2013
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
- Performed regular maintenance to keep farm equipment in safe working order.
- Repaired farm equipment, completing both emergency, and preventive maintenance quickly and accurately.
- Prepared and administered vaccinations and medications to animals.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Fire Team Leader
United States Army
08.2006 - 12.2009
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
Education
Associate of Applied Science - Criminal Justice
ITT Technical Institute
BarboursvilleHigh School Diploma -
Harvest Christian Academy
South Portsmouth, KY05.2006
Skills
- Adaptable and Flexible
- Building Customer Loyalty
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Persuasive Communication Style
- Closing Sales
Timeline
Sales Associate
Rural King
02.2021 - 11.2022
Security Guard
Quick Response Security
05.2014 - 09.2019
Farm Hand
100 Acre Wood Farm
10.2011 - 03.2013
Fire Team Leader
United States Army
08.2006 - 12.2009
Associate of Applied Science - Criminal Justice
ITT Technical Institute
High School Diploma -
Harvest Christian Academy