John Brashear
Brazil,IN
Summary
Proven track record of enhancing operational efficiency and quality assurance at Amazon DP&R, adept in root cause analysis and fostering teamwork. Excelled in customer relations and documentation management, achieving significant improvements in staff performance and process optimization. Skilled in both leadership and collaboration, consistently driving results and business growth.
Overview
10
10
years of professional experience
Work History
Associate Advisor
Amazon DP&R
08.2024 - Current
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline operations.
Support Ops Specialist
Amazon DP&R
06.2022 - 08.2024
- Followed all company policies and procedures to deliver quality work.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
Process Assistant
Amazon
06.2020 - 06.2022
- Conducted training and change management processes to improve operations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
Ship Clerk
Amazon
07.2019 - 06.2020
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to management.
- Operated equipment such as forklifts and pallet jacks to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Fulfillment Center Associate
Amazon
11.2018 - 07.2019
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Prepared and checked outbound shipments for accuracy.
- Safely unloaded shipping containers from inbound trailers
- Accurately graded and processed customer returns
Manager
Top Notch Family Restaurant
12.2014 - 11.2018
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Business Administration And Management
Indiana State University
Terre Haute, INHigh School Diploma -
West Vigo High School
West Terre Haute, IN06.2006
Skills
- Quality Assurance
- Root Cause Analysis
- Customer Relations
- Documentation Management
- Teamwork and Collaboration
Timeline
Associate Advisor
Amazon DP&R
08.2024 - Current
Support Ops Specialist
Amazon DP&R
06.2022 - 08.2024
Process Assistant
Amazon
06.2020 - 06.2022
Ship Clerk
Amazon
07.2019 - 06.2020
Fulfillment Center Associate
Amazon
11.2018 - 07.2019
Manager
Top Notch Family Restaurant
12.2014 - 11.2018
No Degree - Business Administration And Management
Indiana State University
High School Diploma -
West Vigo High School