John Bravette
West Caldwell,New Jersey
Summary
Customer-focused professional with experience in hospitality and vehicle detailing, dedicated to enhancing satisfaction through tailored services. Led team training and operational improvements, boosting efficiency. Excel in collaboration and relationship-building in fast-paced settings, consistently delivering high-quality results under pressure.
Overview
6
6
years of professional experience
Work History
Mobile Detailer
Deep Detail
West Caldwell, New Jersey
05.2023 - Current
- Cleaned and detailed interiors of vehicles, including vacuuming carpets and upholstery, cleaning windows, and wiping down interior surfaces.
- Tailored detailing services to match vehicle condition and customer preferences.
- Cleaned wheels, tires, and undercarriage to eliminate dirt and brake dust buildup.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Repaired minor scratches on automotive paint finishes using buffing compound and other materials.
- Applied special-purpose cleaners for enhanced long-term cleanliness of vehicles.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
Server/Head Barback
Maggie G
Little Falls, New Jersey
06.2026 - 08.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed accurate food and drink orders for diverse clientele.
- Trained new servers on menu items and service protocols to improve service quality.
- Resolved customer complaints to improve satisfaction and foster positive dining experiences.
- Upsold daily specials and promotions to increase customer satisfaction.
- Ensured cleanliness and organization of dining area to create welcoming atmosphere.
- Executed opening and closing duties, including setup of dining area and restocking supplies.
Food Runner/ Bar Back
Hudson Hound
Jersey City, New Jersey
09.2024 - 12.2025
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Delivered food to guests in a timely manner while following safety protocols.
- Engaged customers in friendly conversation to create a welcoming bar atmosphere. with customers to provide an enjoyable bar experience.
- Trained new food runners by sharing best practices and operational knowledge to improve team efficiency.
- Restocked supplies and prepared ingredients during peak times to support kitchen operations.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stayed informed about current menu offerings and special promotions to assist customers.
Food Runner/ Barback/ Busboy
Cloverleaf Tavern
Caldwell, New Jersey
02.2021 - 05.2024
- Restocked bar items including beer taps and liquor bottles to maintain service readiness. such as beer taps, wine bottles, liquor bottles and garnishes.
- Assisted in preparing dishes for service by garnishing and checking presentations.
- Assembled trays with food, utensils, napkins, and condiments to enhance dining experience.
- Cleared trays and stacked dishes for efficient return to kitchen after meals.
- Follow proper sanitation guidelines when handling food products.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
Education
BBA - Business Management
Saint Peter's University
Jersey City, NJ05-2028
High School Diploma -
James Caldwell High School
West Caldwell06-2024
Skills
- Automotive detailing techniques
- Service scheduling
- Time management skills
- Problem solving
- Team coordination
- Customer service
- Client engagement
- Effective communication
- Conflict resolution
- Strong work ethic
Timeline
Server/Head Barback
Maggie G
06.2026 - 08.2026
Food Runner/ Bar Back
Hudson Hound
09.2024 - 12.2025
Mobile Detailer
Deep Detail
05.2023 - Current
Food Runner/ Barback/ Busboy
Cloverleaf Tavern
02.2021 - 05.2024
BBA - Business Management
Saint Peter's University
High School Diploma -
James Caldwell High School