John Brouillette
Hadley
Summary
Strong Self Driven Individual That is Goal Oriented and Quick To Learn With Extraordinary Attention to detail.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner/Operator
JB Holstermods
Hatfield, MA
09.2021 - Current
- Oversaw daily operations ensuring efficient workflow and resource allocation.
- Developed and implemented business strategies to enhance customer satisfaction and retention.
- Managed budgeting, forecasting, and financial analysis to drive profitability.
- Streamlined supply chain processes improving inventory management and reducing costs.
- Coordinated marketing initiatives to increase brand awareness and sales growth.
- Fostered relationships with vendors to negotiate favorable terms and enhance service delivery.
- Managed day-to-day business operations.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Assessed income and expenses and adapted plans to improve profit levels.
Manager
Nouria Energy / Golden Nozzle Car Wash
Hadley, MA
10.2018 - 02.2021
- My Currant Job Responsibilities Include Running a Express Car Wash,a Five Bay Self Serve Car wash and some upkeep and oversight of the Touch free wash as well. Day to Day Operations Working With Customers Selling Monthly Passes Up selling Our Add Ons,Routine and daily Maintenance of the Equipment,Machinery, The property, Coaching and developing the Employees Training, Making Schedules Inventory, Trash Removal,Chemical and Supply Orders, Daily Deposit Of Previous days Income,Employee Meetings,Performance Reviews, Investigating Cash Overages and Shortages,Damage Claims, Trouble Shooting Of Computers and and Minor IT Related issues.
Property Manager / Maintenance Tech
Direct Hire Through Property Owner
Springfield, MA
07.2012 - 09.2020
- Responsibility's Include
- Oversaw monthly rent collection and ensured timely deposits to maintain cash flow.
- Oversaw drywall repair and painting projects to enhance property aesthetics. Managed baseboard installations and coordinated electrical wiring tasks. Executed power washing and carpet installation and removal to maintain cleanliness and functionality. Supervised snow removal operations and ensured comprehensive maintenance services were delivered.
- Oversaw waste management operations to enhance environmental sustainability. Coordinated with team members to optimize trash collection schedules. Implemented best practices for waste disposal to improve operational efficiency.
- Conducted regular property inspections to ensure compliance with safety regulations.
Dispatcher and Customer Service Representative
Lia Toyota
Northampton, MA
07.2018 - 10.2018
- I was responsible for overseeing the work load going out to all the Mechanics at the Dealership, i would receive the Repair Orders And assign that repair job to the proper technician. i would also help get the customers checked in for there appointments, and help close out repairs. I was also responsible for the Detail Garage Division Salesmen would bring me what they called "Get Ready" Slips for requests to have certain vehicle that were sold or sale pending get work done such as Used Vehicle Safety Checks or C.F.D.Clean For Delivery also vehicles would half to be out sourced to third party vendors for body damage repairs paint touch up upholstery repairs etc.
Regional Manager of Operations
F.L. Roberts
Northampton, MA
01.2006 - 07.2018
- Responsibilities Include Increasing Sales,Profit,And Customer Count Running The Shop Floor,Position Placement Training, Schedules, Weekly Sales & Deposit paperwork w Microsoft Excel, Weekly orders, Via Service Provider Merchant Site, plus supply, Routine Maintenance & house keeping, monthly bonus pool,Audits,Attendance logs and record keeping, meetings,Monthly Inventory, Customer Complaints and survey reviews as well as CSS Sc core Evaluations,3 separate Monthly DM Inspections review & vibrates meaning weekly customer complaint solutions. Customer Relations and some light payroll computer audits and time sheet edit, OSHA Weekly safety log sheets, Environmental Waste Manifests,bank deposits & Logs.
Weapon Assembly
SAVAGE ARMS
Westfield, MA
12.2017 - 03.2018
- Using a Hydraulic Vise And Some other Tools of the trade I Assembled Rifles And Shotguns at the beginning stages of the assembly process And basically this includes the Barrel of the weapon in separate crates the Receivers. I Would Assemble the receiver to the Barrel and insert two different calibers and test operation for proper slide / Specs Check for warp safety check each unit and assemble any other parts for order. Also Keep Records Of production and clean work area as desired.
Power Equipment Operator & Restock Division
Yankee Candle Company
South Deerfield, MA
07.2004 - 04.2006
- Drive Electric Pallet Jacks and forklifts to deliver Pallets of product to the order pickers and stock rails by hand ,scan product in and out of the system, control inventory. Clean Machinery and keep assigned work location clean and free of hazards. Help and assist with Employee Training Classes for Safety Procedures. Also we had to keep Constant Communication with Division Coordinator Via Walkie Talkies. Help other Re stockers when work loads over powered manpower.
General Laborer / Assembly
LEGO
Enfield, CT
02.2002 - 07.2004
- General Warehouse Labor includes assembly line work, Packaging, Shipping And Receiving, Loading Finished Product Of Pallets onto the Trailers Via Manual and Electric Pallet Jacks, Some Machinery on certain assembly Lines. General Cleaning Assignments Record Keeping, Computer Use including Microsoft Excel.
Material Handler/Forklift Operator
United States Postal Service
Springfield, MA
08.2000 - 01.2002
- Load Rollers Full of Parcels for order pickers to pick up on other end and from there they would match zip code and toss parcels in giant pallet box to be loaded to the trailers once full. Would also use forklift to load the Trailers.
General Laborer
Callaway / Top Flight Golf
Chicopee, MA
01.1998 - 04.2000
- Basic Warehouse Lobar Tasks Packaging, shipping and receiving record keeping.
Cashier/Customer Service
Burger King
Springfield, MA
05.1994 - 05.1997
- Customer Service Oriented take customers orders handle cash serve guests Prepare food and clean restaurant.
Education
GED - Business Management
Springfield High School
Springfield, MA06.2004
Skills
- Customer Service Skills (10 years)
- Investigation Training (10 years)
- Maintenance Technician (10 years)
- Property (5 years)
- Environmental Waste Manifests, Full Systems Knowledge and utilization Of Complex POS Systems, Garage Maintenance Of Compressors, Hydraulic Lines, Valves, and Ordering Of Replacement Parts, And Looking Up Part Numbers and at Times Tracking Down Hard to fine replacements, Ability to Remove and Install Fireball Pumps, Microsoft Excel, Microsoft Outlook E Mail, Ability To Upload Files and Photos To PC System, Time Management, Goal Setting Training Class , Automotive A5 Certified, Automotive A8 Certified, Training With Emergency Disaster, CPR Certified, 11 Years Of Making Schedules 2 Weeks Out For Staff Of Up to 16 Employees, (10 years)
- Scheduling
- Inventory
- Training
- Payroll
- Operations
- Inventory Management
- Team Building
- Retail sales
Certification
- Strong Experience in Automotive, certified with HSSE 1 and 2 OSHA Compliance,A5 AND A8 Engine Diagnostic and Engine Repairs. Property management repairs and routine maintenance, conflict resolutions. Advanced business management , excel word experience
- January 2007 to Present
- ASE Certified A5 & A8
- Ma State Vehicle Inspector 10 Years Experience
- A+ rating with the BBB
- Mechanical ASE Certifications
- January 2012 to Present
- A+ rating with the BBB
- A5 Certified Through A8 Certified
Timeline
Owner/Operator
JB Holstermods
09.2021 - Current
Manager
Nouria Energy / Golden Nozzle Car Wash
10.2018 - 02.2021
Dispatcher and Customer Service Representative
Lia Toyota
07.2018 - 10.2018
Weapon Assembly
SAVAGE ARMS
12.2017 - 03.2018
Property Manager / Maintenance Tech
Direct Hire Through Property Owner
07.2012 - 09.2020
Regional Manager of Operations
F.L. Roberts
01.2006 - 07.2018
Power Equipment Operator & Restock Division
Yankee Candle Company
07.2004 - 04.2006
General Laborer / Assembly
LEGO
02.2002 - 07.2004
Material Handler/Forklift Operator
United States Postal Service
08.2000 - 01.2002
General Laborer
Callaway / Top Flight Golf
01.1998 - 04.2000
Cashier/Customer Service
Burger King
05.1994 - 05.1997
GED - Business Management
Springfield High School
Section name
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer