John Browne
Poughkeepsie,NY
Summary
Goal-driven Service Manager experienced in establishing and nurturing customer relationships to enhance retention and drive referrals. Achieved high-quality service repairs while minimizing comebacks through effective coaching and task delegation. Committed to contributing to team success and fostering a collaborative work environment.
Overview
43
43
years of professional experience
Work History
Service Manager
Royal Carting Service Company
Hopewell, NY
06.1983 - 10.2026
Conducted safety training sessions for truck employees and community members, enhancing awareness and compliance with safety regulations.
Service Manager
Royal Carting Service Company
Hopewell Junction, New York
06.1983 - 10.2026
- .Managed refuse collection schedules to ensure timely service for carting customers.
- Supervised delivery, pickup, and swap requests for containers to maintain operational flow.
- Maintained service records for hauling, recycling, and dumpster accounts.
.Managed refuse collection schedules to ensure timely service for carting customers.
- Obtained CDL B operator certification and completed forklift training.
Education
Electrical Motors And Printed Circuits
Marathon School
10.1997 - 10.1997
John Jay
Wappingers Falls, NYSkills
- Route scheduling
- Fleet safety
- CDL compliance
- Vehicle inspection
- Service records
- Container handling
- Equipment maintenance
- Dispatch coordination
- Team leadership
- Problem solving
- Attention to detail
- Customer service
Timeline
Electrical Motors And Printed Circuits
Marathon School
10.1997 - 10.1997
Service Manager
Royal Carting Service Company
06.1983 - 10.2026
Service Manager
Royal Carting Service Company
06.1983 - 10.2026
John Jay