John Bujese
West Milford
Summary
Versatile Data Processing Manager with a proven track record at Williams Alexander & Associates, adept in database administration and leading teams to success. Excelled in optimizing data processes and resolving complex issues, demonstrating exceptional troubleshooting skills and a tech-savvy approach. Skilled in fostering relationships and efficiently managing resources, achieving significant operational improvements.
Overview
11
11
years of professional experience
Work History
Data Processing Manager
Williams Alexander & Associates
06.2020 - 07.2024
- Identified and resolved data-handling errors and hardware conflicts to maintain organizational IMS infrastructure.
- Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
- Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
- Lent qualitative analytical support to lead data analysis testing policy.
- Worked as paralegal as head of litigation overseeing all litigation accounts in the company.
- Optimized data processing enough I was able to shrink team size saving company money.
- Company ended up going out of business and I was kept onboard to oversee closing of location and sale of company assets.
Debt Collector
Williams Alexander & Associates
07.2015 - 06.2020
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained consistently high success rate of collecting on overdue accounts.
- Trained for management and as a paralegal to handle litigation.
Manager
Serenity Smoke Shop
10.2013 - 06.2015
- Launched new location in Fairfield hiring and training all new staff.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
West Milford High School
West Milford NJ07-2013
Skills
- Database administration
- Troubleshooting
- Data migration
- Master data management
- Hiring and termination
- Excel and basic
- Letter template and creation
- 60 WPM
- "tech savvy"
Timeline
Data Processing Manager
Williams Alexander & Associates
06.2020 - 07.2024
Debt Collector
Williams Alexander & Associates
07.2015 - 06.2020
Manager
Serenity Smoke Shop
10.2013 - 06.2015
High School Diploma -
West Milford High School
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