Rhonda Spadell
Palmerton,PA
Summary
Dynamic payroll and revenue cycle professional with extensive experience at Carbon County, excelling in compliance and reporting. Proven track record in maximizing revenue through effective contract management and staff training. Strong analytical skills and attention to detail ensure accuracy in payroll processing and financial operations. Committed to enhancing organizational efficiency and employee satisfaction.
Overview
16
16
years of professional experience
Work History
Fiscal/Data Processing Supervisor
Carbon County
Jim Thorpe, Pennsylvania
05.2024 - Current
- Process payroll for employees using Tyler/New World system.
- Maintain employee records and update information as needed.
- Ensure compliance with federal and state payroll regulations consistently.
- Collaborate with HR to manage benefits and deductions efficiently.
- Prepare payroll reports for management review and audits regularly.
- Respond to employee inquiries regarding payroll issues effectively.
- Provided support to employees regarding issues related to their paychecks or other payroll matters.
- Communicated regularly with internal departments such as Human Resources or Accounting about changes impacting payroll calculations or deductions.
- Calculated overtime, vacation sick hours, and other categories of time.
- Assisted with the preparation of biweekly payroll reports for management review.
- Analyzed employee time records to determine eligibility for overtime pay according to company policies.
- Processed weekly payroll for over 400 employees; ensuring accuracy and compliance with federal, state, and local regulations.
- Managed payroll taxes and deductions, including 401 contributions, health insurance premiums, garnishments.
- Responded to requests for information as company expert on payroll operations.
- Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
- Reviewed all manual checks issued by the organization prior to release for payment.
- Responded promptly to inquiries from government agencies concerning unemployment compensation claims or other tax-related issues.
- Reviewed employee timecards for accuracy before submitting them for approval.
- Assisted with year-end reporting processes such as W-2 forms and 1099s.
- Resolved discrepancies between employee wages and tax withholding amounts reported on W-2s.
- Onboarded new employees in time reporting and payroll systems.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
- Provided training to new payroll department staff on payroll systems and procedures.
- Issued employees' paychecks and statements of earnings and deductions electronically.
- Assisted employees with payroll-related inquiries, providing clear and concise information.
- Implemented new payroll software, leading to a reduction in processing errors.
- Created payroll-related reports for pension plans, insurance, and other benefits.
- Reconciled payroll accounts and resolved discrepancies in a timely manner.
- Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
Contract Specialist
LVHN/LVPHO
Allentown, PA
07.2018 - 05.2024
- Accurate and timely monitoring of contracted payments.
- Reviewing payment trends and issues to discuss with the insurance representative.
- Monitor patient registration to verify completed promptly and accurately.
- Coordinate and facilitate monthly conference call with insurance representatives.
Edit Review Specialist/Charge Entry
LVHN
Allentown, PA
02.2017 - 07.2018
- Accurate and timely registration of patients.
- Accurate and timely entry of work comp and auto charges.
- Work all charge entry WQ edits.
- Review electronic clearinghouse edits and rejections.
A/R Specialist
Lehigh Valley Pain Management
Allentown, PA
05.2016 - 02.2017
- Generating and working reports, filing appeals to resolve reimbursement issues.
- Working with providers and coding specialist to ensure accurate billing.
- Accurate and timely charge entry and posting of insurance and patient payments.
- Working A/R to maximize revenue in a timely manner.
- Answering patient billing questions via telephone or written correspondence.
- Daily reconciliation of bank deposit.
Office Manager/ Billing Specialist/Clerical Support
Coordinated Health
Bethlehem/Lehighton, PA
01.2010 - 08.2015
- Manage day to day operations of the clinic, implemented policies and procedures.
- Preparation and monthly monitoring of office budget.
- Ordering and inventory of office supplies, including drug orders.
- Coordinate all staffing schedules for office staff and complete payroll.
- Ensure all Department of Health and Joint Commission standards are upheld.
- Ensured that all standard work for practice workflows was followed by staff.
- Daily reconciliation of batch totals and all monies collected in our office.
- Surgery and MRI scheduling, work comp case and financial case management.
- Ongoing training of staff and conducted performance appraisals and coaching to ensure performance expectations were met.
Education
Some College (No Degree) - Lean Project Management
CBI-NCC Workshop
Bethlehem07-2024
Management Certificate Program -
LVHN
01.2022
Certified Revenue Cycle Representative -
HFMA
01.2020
Skills
- Revenue Cycle
- Medical office practice operations
- Insurance regulations
- Computer skills
- Microsoft office suite
- EPIC
- Availity
- Patient scheduling
- Personnel management
- Organizational skills
- Analytical skills
- Interpersonal skills
- Payroll administration
- Federal compliance
- Payroll reporting
- Tax processing
- Contract management
- Payment processing
- Revenue maximization
- Billing accuracy
- Problem solving
- Staff training
- Attention to detail
- Effective communication
- Analytical thinking
- Database administration
- Windows 95/98/2000/XP/XP pro/nt
- Professionalism
- Problem-solving
- Time management
- Task prioritization
- Problem-solving aptitude
Timeline
Fiscal/Data Processing Supervisor
Carbon County
05.2024 - Current
Contract Specialist
LVHN/LVPHO
07.2018 - 05.2024
Edit Review Specialist/Charge Entry
LVHN
02.2017 - 07.2018
A/R Specialist
Lehigh Valley Pain Management
05.2016 - 02.2017
Office Manager/ Billing Specialist/Clerical Support
Coordinated Health
01.2010 - 08.2015
Some College (No Degree) - Lean Project Management
CBI-NCC Workshop
Management Certificate Program -
LVHN
Certified Revenue Cycle Representative -
HFMA