John Cabral
Pawtucket
Summary
Results-driven Night Manager with 16 years in operations supervision and staff management. Expertise in enhancing customer satisfaction and ensuring compliance with operational standards. Skilled in conflict resolution and team coordination, delivering high service quality in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Night Manager
Trimark United East Food Services
Bellingham
04.2009 - Current
- Supervised night operations to ensure compliance with safety standards.
- Managed staff schedules and delegated tasks for optimal workflow.
- Coordinated inventory management and restocked supplies to ensure smooth overnight operations.
- Resolved customer complaints swiftly to uphold satisfaction levels.
- Trained new employees on operational procedures and safety protocols, enhancing team readiness.
- Implemented cleaning protocols, ensuring a safe dining environment.
- Monitored security cameras, safeguarding customers and employees throughout shifts.
- Led regular meetings to address operational issues and improve team performance.
Education
Apprentance Program - Electrical, Electronics And Communications Engineering
I.B.E.W
Cranston, RI06-2005
Some College (No Degree) - Electrical Engineering
CCRI
Lincoln, RISkills
- Inventory control
- Safety compliance
- Staff management
- Employee training
- Task delegation
- Conflict resolution
- Attention to detail and organization
- Analytical thinking
- Effective collaboration
- Communication skills
- Active listening
- Networking under pressure
Timeline
Night Manager
Trimark United East Food Services
04.2009 - Current
Apprentance Program - Electrical, Electronics And Communications Engineering
I.B.E.W
Some College (No Degree) - Electrical Engineering
CCRI