John Caldwell
North Ridgeville,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Manager
Auto Clinic Of Westlake
Westlake, Ohio
03.2021 - 05.2022
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Finance Manager/ Sales Manager
Kdk Auto Brokers
Brunswick, Ohio
01.2016 - 03.2021
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Autos Direct
Cleveland, Ohio
01.2011 - 01.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
No Degree -
Cleveland State University
Cleveland, OHReal Estate License - Real Estate Development
Hondros College of Business
Independence, OHHigh School Diploma -
St. Edward High School
Lakewood, OH05.1988
Skills
- Prospecting and Cold Calling
- Professional Integrity
- Sales Targeting
- Customer Complaint Resolution
Timeline
Sales Manager
Auto Clinic Of Westlake
03.2021 - 05.2022
Finance Manager/ Sales Manager
Kdk Auto Brokers
01.2016 - 03.2021
Sales Associate
Autos Direct
01.2011 - 01.2016
No Degree -
Cleveland State University
Real Estate License - Real Estate Development
Hondros College of Business
High School Diploma -
St. Edward High School
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