Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

John Calhoun

Los Angeles,CA

Summary

Dynamic and dependable professional with a proven track record at DoorDash, excelling in timely deliveries and enhancing customer satisfaction. Skilled in problem-solving and relationship building, I thrive in high-pressure environments, consistently exceeding expectations while maintaining a positive attitude. Adept at multi-tasking, and a versatile actor with background in theater. Multi-talented self starter and team player. Flexible with meeting new challenges and tackling changing priorities in creative environments.

Overview

7
years of professional experience

Work History

DoorDash

Delivery Driver
04.2024 - Current

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Metro by T-Mobile

Authorized Dealer
06.2019 - 05.2022

Job overview

  • Handled high-pressure sales situations with grace, maintaining professionalism under stress.
  • Collaborated with other team members to achieve store goals and improve overall performance.
  • Assisted in resolving customer disputes diplomatically while maintaining a positive company image in the process.
  • Exceeded sales targets through effective communication and persuasive selling techniques.
  • Managed day-to-day store operations for smooth functioning and optimum productivity levels.
  • Delivered comprehensive training sessions for new hires, ensuring they were well-prepared to represent the brand effectively.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized service to clients.

Vans Off The Wall

Seasonal Worker
08.2018 - 02.2019

Job overview

  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
  • Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.

Education

Jurupa Hills High School
Fontana, CA

High School Diploma
05-2014

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Quick learner
  • Relationship building
  • Outgoing personality
  • Dependable and hardworking
  • Listening skills
  • Excellent people skills
  • Multi-tasking strength
  • Money handling

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Delivery Driver

DoorDash
04.2024 - Current

Authorized Dealer

Metro by T-Mobile
06.2019 - 05.2022

Seasonal Worker

Vans Off The Wall
08.2018 - 02.2019

Jurupa Hills High School

High School Diploma
John Calhoun