John Calloway
Little Elm
Summary
Goal-driven team leader with extensive background in managing lively reception areas, multi-line telephone systems, and solving issues with confident decisions. Security-conscious and astute in control of confidential documentation. Enthusiastic and motivated to contribute to business operational success.
Overview
8
8
years of professional experience
Work History
Fleet Lease Assistant Office Manager
Metro Auto Auction Dallas
12.2022 - Current
- Streamlining processes, cutting down unit transport times
- Negotiating prices between buyers and sellers, increasing sales
- Negotiate expenses for clients, saving money and driving up revenue
- Running reports to track expenses, revenue, and transport times
- Creating and expanding relationships with buyers to further company sales
New Car Sales Professional
Sam Pack Five Star Ford
03.2022 - 10.2022
- Managing new and used inventory locations
- Speaking to guests openly about an array of finance options to best suite the guest
- Follow up with multiple departments to make sure the guest's experience is excellent
- Manage multiple deals between a wide variety of platforms
- Handle each client with respect even if we were not able to make a deal
Sales Professional
Vanguard Buick GMC
08.2021 - 03.2022
- Proficiently sells a wide range of used vehicles, all makes and models
- Stay up to date on current and upcoming finance options
- Contacts new and existing customers to discuss how their needs could be met with new vehicles
- Consults with members of other departments to complete sales transactions
- Responds to all customer inquiries in a timely manner
- Maintain friendly and professional customer interactions to keep doors open and close sales
Visit Engagement Representative
Teladoc Health
12.2019 - 08.2021
- Assisted members with information about their account as well as updated information for the member
- Provided internal team members with the information to best assist our members for their satisfaction
- Kept accurate notes and tickets for internal team members and Teladoc Health members
- Assisted members with information about their account as well as updated information for the member
Customer Service Rep./Receptionist
Frank Fletcher Auto Group (Kia/Honda)
07.2017 - 12.2019
- Answer any phone calls and direct each customer to whom they need to speak to
- Made sure customer vehicles were handled with care while at the dealership or on test drives
- Made sure clients had their vehicles after service had closed for the evening
- Prepared new and used car documents for before and after the sale of the vehicle
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management
- Met incoming customers with a professional approach and provided friendly, knowledgeable assistance
Realtor Intern/Assistant
Weichert Realtors/King Realty Group
08.2016 - 12.2019
- Responsible for answering the phones and being customer service to clients with an issue
- Check out and move trucks to clients while ensuring the truck is in good condition, and filled with gas
- Accountable for attending morning meetings three days a week, during those meetings I passed out any paperwork and documentation to the agents from the owner and broker
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Provided clerical support to all team members to improve office efficiency and enhance productivity
Education
General Education Diploma -
Pea Ridge High School
05.2018
Skills
- Service-oriented mindset
- Efficient and accurate
- Time management
- Customer Service
- Closing Sales
- Clear Communication
Timeline
Fleet Lease Assistant Office Manager
Metro Auto Auction Dallas
12.2022 - Current
New Car Sales Professional
Sam Pack Five Star Ford
03.2022 - 10.2022
Sales Professional
Vanguard Buick GMC
08.2021 - 03.2022
Visit Engagement Representative
Teladoc Health
12.2019 - 08.2021
Customer Service Rep./Receptionist
Frank Fletcher Auto Group (Kia/Honda)
07.2017 - 12.2019
Realtor Intern/Assistant
Weichert Realtors/King Realty Group
08.2016 - 12.2019
General Education Diploma -
Pea Ridge High School
Similar Profiles
MELANIE MEDINAMELANIE MEDINA
Dealer Registration at Metro Auto AuctionDealer Registration at Metro Auto Auction
Ail TejadaAil Tejada
Condition Report Writer at Metro Auto AuctionCondition Report Writer at Metro Auto Auction
Edgar Alvarez PeraltaEdgar Alvarez Peralta
Mechanic at San Antonio Auto Auction/ Americas Auto AuctionMechanic at San Antonio Auto Auction/ Americas Auto Auction