JOHN CARLO CLAVIJO

Sales and Marketing Professional

• Exceeds goals and maintains a strong reputation for customer satisfaction. A skilled communicator with a proven ability to foster long-term relationships by building confidence and trust.

Key Achievements

• Increased book of business from 125 to over 235 clients, consistently identifying and acting on growth opportunities.
• Collaborated with clients to understand needs, contributing to an average of $1.5M in annual incremental revenue.
• Leveraged relationships to secure new business, specializing in the sale of blood products like IVIGs (Plasma, Carimune, Privigen, Gammagard, Octagam, Novoseven) to hospitals across Alabama, Florida, and Puerto Rico.

Hospital and Regional Experience

• Over 16 years of experience working with GPOs, IDNs, and direct hospital sales across the U.S. and Puerto Rico.
• Sales achievements include partnerships with major healthcare facilities like Baptist’s Central Distribution Center (Doctors, South Miami, and Homestead Hospitals) and Advent Health Facilities in Central Florida, including Pinellas Hospital.

• Coordinated group sales and purchasing efforts, ensuring streamlined processes and optimal results for clients and providers.
• Established effective working relationships with internal and external stakeholders through professional communication and timely follow-ups.
• Prospected to international companies, identifying and cultivating new business opportunities worldwide.
• Attended industry conferences, conducted telemarketing campaigns, and led outbound email efforts to enhance lead generation.
• Pursued potential clients and facilitated sales to drive revenue growth.

• Coordinated individualized treatment plans and managed provider services for clients enrolled in the Developmental Disabilities Program through the HCBS Medicaid Waiver.
• Certified to deliver support coordination and case management services under the state of Florida's guidelines.
• Monitored neurological, psychological, and medical evaluations to ensure comprehensive care for all clients.

• Delivered full-time case management services to individuals facing substance abuse challenges, providing comprehensive support and guidance.
• Assisted clients in obtaining essential personal documentation and addressing medical needs to support recovery.
• Facilitated reentry into the workforce or educational programs through available city and state resources.

• Supported supervision of the Acute Unit, overseeing both individual and group therapy sessions.
• Ensured effective management of patient medications, meals, living arrangements, transportation, activities, and schedules across applicable programs.
• Delivered targeted case management for adolescents with Serious Emotional Disturbances (SED), aiding in structured weekly schedules for therapy and group activities.
• Supervised weekly reviews of home dynamics and relationships with parents or guardians, fostering continuity of care.

• Work with patients with psychiatric disorders as well as dually diagnosed (M.R) patients
• Assisted in the supervision of the rapid stabilization unit, the partial hospitalization program
• Made sure that all patients’ medications and living quarters, transportation, activities, and schedules were maintained or distributed in the applicable program.