Dynamic Senior Sales Account Executive with a proven track record at Siemens Building Technologies, showcasing expertise in CRM proficiency and negotiation. Excelled in territory management and sales presentations, driving revenue growth and fostering strong client relationships. Demonstrated ability to exceed productivity targets and master solution selling, making significant contributions to competitive analysis and upselling strategies.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Sales Account Executive
Siemens Building Technologies
Lakewood, CO
07.2024 - Current
Greeted and assisted customers to foster positive experiences.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Conducted market research to identify potential customers and develop sales plans accordingly.
Produced sales documents, finalized deals and filed records.
Responded promptly to customer inquiries regarding products and services offered by company; resolved issues quickly and efficiently.
Managed and retained existing client accounts.
Recognized security risks to properly handle situations.
Ensured compliance with applicable laws and regulations pertaining to the sale process.
Promoted accessories and cross-sold additional products and services through use of active persuasion.
Collaborated with cross-functional teams such as marketing, finance, operations to ensure successful execution of sales initiatives.
Provided technical support to customers on products and services offered by company.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
Analyzed customer trends, data, demographics, pricing strategies and other relevant information for developing marketing plans.
Attended trade shows and conferences to stay abreast of industry developments.
Researched industry trends, competitive offerings and market conditions to inform strategic decisions related to sales objectives.
Assisted in the development of promotional materials such as brochures or flyers for marketing campaigns.
Created reports on account status including activity tracking, forecasting, performance metrics for senior management review.
Established new accounts and serviced existing accounts maintaining professional relationships.
Exceeded department expectations for productivity and accuracy levels.
Analyzed sales data to identify trends and adjust strategies accordingly.
Made outbound sales calls to contact prospective leads, using effective communication skills.
Established relationships with key decision makers in client organizations to facilitate the sale process.
Developed presentations that effectively communicated product features and benefits; presented them to prospects during meetings or conferences.
Participated in trade shows and events to promote brand awareness and generate leads.
Identified needs of customers promptly and efficiently.
Sr. Project Manager/ Principle Trainer
Siemens Industry Inc.
07.2012 - 07.2024
Creation of the scope of work and design documentation for fire and security, video, and building management software courses.
Work with delivery managers to allocate resources (people and equipment) for projects.
Set delivery dates for the launch of new courses and updates to current courses, based on product releases.
Meet dates for the delivery of new courses and releases.
Content development for all various projects, such as instructor-led training, web-based training, and technical video creation.
Mentoring new instructors for the content presentation of fire, danger management, mass notification, video, and access control.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Identified potential risks associated with projects and developed mitigation strategies.
Created detailed reports on project status, issues, risks and opportunities.
Conducted post-project evaluations in order to assess effectiveness of strategies employed.
Negotiated contracts with third-party vendors when necessary.
Conferred with project personnel to identify and resolve problems.
Established and maintained relationships with third parties and vendors.
Developed comprehensive project plans to be shared with stakeholders.
Led cross-functional teams in planning, executing, and finalizing projects according to strict deadlines and within budget.
Collaborated with stakeholders to develop realistic expectations for deliverables.
Analyzed data from completed projects in order to identify areas for improvement.
Sr. Training Specialist
Siemens Industry Inc.
07.2006 - 01.2012
Teach technical classes on various Siemens fire control systems for certification involving installation, operation, troubleshooting, maintenance and repair of fire systems to Siemens employees, distributors, business owners and all sub-companies that service, maintain and/or install Siemens fire systems
Curriculum lead for all XLS, Desigo, Desigo Voice, Cerberus Pro and Cerberus Pro Voice courses
Designer of recently deployed training stations for: XLS, XLSV, MXL, MXLV, Desigo, Desigo Voice, Cerberus Pro and Cerberus Pro Voice, DesigoCC and Cerberus DMS
Provide field feedback to product engineering and technical support on issues that impact system use and performance both for US and global design teams
Sole individual responsible for fire system software and firmware upgrades to fire systems used for global training platform
Troubleshoot and maintain the majority of Siemens fire product line systems (including part ordering) used on the training platform both for the US and for Siemens globally offered US UL courses
Development and delivery of custom training curriculum for specific job sites that use our systems, such as Oyster Creek Nuclear Power Facilities in Oyster Creek, NJ and Shinwha Electronics in Seoul, Korea (now part of Siemens)
Other custom courses I developed were for NASA's RBPA facilities in Cape Canaveral, FL; Disney World's Facilities Engineering team in Orlando, FL; Training of overseas trainers located in the United Arab Emirates and surrounding provinces; BP Exploration in Prudhoe Bay, AK
Development role as subject material expert and updates of Siemens training courses offered Siemens Industry's Education Services sector
Nuclear Electrician
U.S. Navy
12.1998 - 09.2004
Supervised electrical maintenance technicians while conducting corrective and preventative maintenance
Coordinated electrical maintenance schedules, closeout of nuclear power related equipment after completion of maintenance, and evaluated work performed
Ability to communicate precise and accurate phone and radio communications for complex reactor plant operations as well as shifting power sources, and relay of critical information during casualty situations
Senior Plant Operator supervising all plant perimeters, operations and maintenance while in a shut down status
Operator of entire electrical plant while nuclear reactor is at power
Operator of steam plant while nuclear reactor is at power
Operation of local and remote breakers and associated power grids
Remote and local operation of AC and DC motors and generators and their applicable power grids
Troubleshooting, diagnosis and repair of: all ships breakers, power grids, lighting, ventilation, temperature controls, oxygen generation systems, air cleaning systems, 4000KW turbine generators, 500KW, 70KW, 10KW AC/DC motors and generators, as well as 400Hz motor generators and associated systems
Senior electrician in charge of ships emergency battery troubleshooting and maintenance, electrolyte analysis, and records associated with ships battery
Reporting of records and analysis directly to the ships captain and GNB industries flawlessly for four years
Hands on training of new personnel on above mentioned systems as well as training of use of all troubleshooting and test equipment used by electrical personnel
Nuclear instrumentation calibration, troubleshooting and repair/replacement of instrumentation switches and relays
Experience working on energized equipment involving single phase and three phase AC up to 450 volts as well as DC power up to 250 volts
Education
MBA - global management
Arizona State
02.2025
AA, AS -
College of Lake County
Train the Trainer certificate -
Xavier University
Skills
CRM proficiency
Negotiation expertise
Pipeline management
Territory management
Solution selling
Sales presentations
Contract negotiations
Competitive analysis
Sales closing
Upselling strategies
Siemens Training
All of Siemens Fire Safety Systems
Desigo CC
Insight with Life Safety
Cerberus DMS
Window Server 2008/2012
Desigo Mass Notification
Military Training
Nuclear Field Electricians 'A' school
Naval Nuclear Power School
Nuclear Propulsion Plant Operator
Basic Electronic Test Equipment
Shipboard Gage Calibration
500KW Motor Generator
Proportional Controllers
Advanced Electronics & Maintenance
10KW and 70KW 400 Hertz Motor Generator
Certification
CompTIA Net+ Certified
Train the Trainer certificate, Xavier University
Military Experience
Nuclear Electrician, U.S. Navy, 12/01/98, 09/30/04, Supervised electrical maintenance technicians., Coordinated electrical maintenance schedules., Communicated precise and accurate information during operations., Supervised plant operations and maintenance., Troubleshot and repaired various electrical systems.
Highlights And Qualifications
Seven years of experience in project management and design of curricula including instructor led, web based and video based training.
Worked with fire product managers for Siemens NFPA expo booth setup and product presentations.
Familiarity with Siemens processes for product releases and improvements.
Sixteen years of experience on various electrical systems from low to high voltage and all associate electronics and programming.
High level of experience in all Microsoft and Adobe software products.
Minor experience in AutoCAD building design and layouts.
Fluent in electronics and digital logic based programming.
Subject material expert involved in the design of advanced fire classes.
Member of Siemens global training development team.