John Carr
Summary
Outgoing Paramedic with experience overseeing multiple tasks in High-Stress environment's and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. 15 years dedicated to EMS in the CSRA working with different County Agencies and Private EMS services. Great relations with All EMS Agencies in the region. Self motivated team player.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Central EMS
05.2023 - Current
- Supervise 18 911 Ambulances and 3 QRV's.
- Loop closure reports and system management
- IT Equipment Management
- Check Crews Ques Daily on Web PCR
- Daily Activities Report
- Facilitated change management efforts during periods of organizational restructuring or process reengineering projects.
- Check paperwork for errors at the end of crew shifts
- Submit trouble tickets as needed
- Filling Schedules/Trucks
- Truck audits for ALS/BLS and enough trucks available
- Handle crisis emails and respond to email
- Returned paperwork issues
- Respond to all calls for service dispatched from the Augusta 911 communications center as directed.
- Provide care and treatment to patients according to company policy and the company medical director protocols.
- Prepares and completes appropriate reports including Patient Care Reports (PCR), billing, exposure reports, incident reports, daily, weekly, and monthly unit check offs.
- Ensures unit and crew members adhere to Central EMS policies, procedures, guidelines, directives, and standards. Reports any deficiencies to the Director of Operations
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Ensures vehicle placed in-service comply with required laws, rules license, and regulations as outlined by the State of Georgia and other authorized agencies
Supervisor
Gold Cross EMS
02.2012 - 05.2023
- Provide ALS back up to BLS units
- Scheduling for Richmond county 911
- Applied strong leadership talents and problem-solving skills to maintain team efficiency
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Evaluated staff performance and provided coaching to address inefficiencies.
Engineer
Columbia County Fire Rescue
05.2012 - 05.2017
- Operate apparatus Inventory of all apparatus equipment each shift Drive apparatus to all emergent and non emergent calls ensuring safety of all crew members Adopt Lieutenant role when required Fight fire and pump apparatus Provide initial on scene treatment at ALS skill level Communicate with team members from all ranks and companies to effectively handle all situations Utilize protocol, knowledge and experience to appropriately respond to all dispatched calls
EMT-intermediate Crew Chief
Aiken County EMS Aiken Co
06.2010 - 02.2014
- Responsible for ensuring Station duties were completed daily Responsible for ensuring Ambulance inventory was completed daily and proper supplies were ordered Training of new hires on all SOP's and SOG's Running 911 calls through out Aiken county and providing emergency care to all the required Transport and treatment of all patients
Education
Paramedic
Rescue Training
Savannah, GA2015
High School Diploma -
Evans High School
Evans, GA2009
EMS EMT Intermediate
Augusta Technical College
Augusta, GA2009
Skills
- Emergency Management
- Advanced Lifesaving Procedures
- Medical Records Management
- Documentation and Recordkeeping
- Staff Supervision
- Operations Management
- Performance monitoring
- Customer Relations
- Compliance Management
- Microsoft Office, Excel, Teams
- Customer Service Management
- Handling Complaints
Certification
- Nationally Registered Paramedic with Current GA License
- ACLS, BLS, PALS.
- FEMA NIMS 100, 200, 700, 800.
- National Pro Board Firefighter I, II.
- Hazmat Operations.
- Leadership training.
- HIPPA training.
Timeline
Operations Supervisor
Central EMS
05.2023 - Current
Engineer
Columbia County Fire Rescue
05.2012 - 05.2017
Supervisor
Gold Cross EMS
02.2012 - 05.2023
EMT-intermediate Crew Chief
Aiken County EMS Aiken Co
06.2010 - 02.2014
Paramedic
Rescue Training
High School Diploma -
Evans High School
EMS EMT Intermediate
Augusta Technical College