Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
John Catlin Jr

John Catlin Jr

Denton

Summary

Dynamic Asset Protection Associate with proven expertise in loss prevention and inventory control at Walmart. Recognized for enhancing store safety through effective surveillance techniques and fostering a culture of vigilance among staff. Skilled in incident reporting and emergency response planning, ensuring integrity and trustworthiness in all operations.

Overview

2002
2002
years of professional experience
1
1
Certification

Work History

Asset Protection Associate

Walmart
  • Patrolled store departments to check for suspicious activities.
  • Controlled reduction of loss inventory by protecting company assets.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Wrote reports outlining activities and results.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
  • Improved store safety for employees and customers through regular risk assessments and hazard identification.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
  • Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.

Security Officer

D&L Entertainment Services Inc.
07.1995 - 03.2001
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Refrigeration and Air Conditioning Technician

University of North Texas Denton
03.1981 - 2000
  • Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
  • Collaborated with team members to complete complex installations and repairs within tight deadlines.
  • Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
  • Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
  • Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
  • Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.

Education

Denton High School
1007 Fulton
07.1980

Skills

  • Detail-oriented
  • Team Training
  • Inventory control
  • Integrity and trustworthiness
  • Loss prevention
  • Customer support
  • Policy enforcement
  • Emergency response planning
  • Process implementation
  • Incident reporting
  • Loss prevention strategies
  • Surveillance techniques
  • Loss prevention experience
  • Securities safekeeping
  • Shoplifter apprehension
  • Front-end monitoring

Certification

Level 2 certification in security unarmed security. I have a commercial drivers license. And I’m on the safety team at Walmart.

Timeline

Security Officer

D&L Entertainment Services Inc.
07.1995 - 03.2001

Refrigeration and Air Conditioning Technician

University of North Texas Denton
03.1981 - 2000

Asset Protection Associate

Walmart

Denton High School

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