Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Les Schwab Tires
Concord, CA
07.2023 - Current
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Established processes for monitoring customer satisfaction levels.
Created reports on sales trends, inventory levels, and financial data.
Analyzed sales data to identify trends and adjust strategies accordingly.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales and Service Technician
Les Schwab Tires
Galt, CA
08.2017 - 07.2023
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Assisted with inventory control of spare parts and supplies related to the service department operation.
Maintained a clean workspace by adhering to safety regulations while performing job duties.
Laborer
American Foam Experts Roofing
Galt, CA
06.2011 - 09.2015
At the yard maintained grounds, maintained trucks, and assured all tools and material were organized and placed where they were needed to be.
Took daily work orders and loaded each truck heading to site with tools and materials needed to complete task
As crew member performed clean ups and tear offs at job sites such as removing sand and gravel from roofs or dry rot and or old failing foam
Assisted with removing any dry rot and replacing material when requested.
At the end of the job cleaned the grounds and assured all trash even if not ours was removed from the site leaving the area cleaner than how we found it.
On final stage cleaned and coated/painted roofs when needed.
Parks and Recreation Worker
City of Galt Market
Galt, CA
02.2012 - 02.2013
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Transported trash bags to designated disposal areas.
Maintained grounds, picking up trash, helping customers, vendors.
Cleaned grounds and performed landscaping on days where the market was closed to the public.
Maintained equipment, pressure washers, weed eaters, blowers and golf carts.