John Chang
Albemarle,NC
Summary
Reliable and motivated professional with over 5 years of experience in customer service, delivery, and retail environments, now working in production at Michelin Tire Manufacturing. Brings a strong work ethic, attention to detail, and the ability to perform efficiently in fast-paced, high-standards environments. Experienced in following standard operating procedures, maintaining safety and quality requirements, managing time effectively, and working collaboratively as part of a production team. Recognized for adaptability, teamwork, and commitment to consistent performance and continuous improvement.
Overview
8
8
years of professional experience
Work History
Production Worker
Michelin Tire
12.2025 - Current
- Manufacturing & Production Operations – Experienced in high-volume, quality-driven tire manufacturing environments.
- Process Monitoring & Control – Skilled in monitoring production parameters to ensure efficiency, consistency, and compliance with standards.
- Quality Assurance & Inspection – Strong focus on defect prevention, product quality, and adherence to Michelin quality requirements.
- Standard Operating Procedures (SOPs) – Consistently follow and apply SOPs to maintain safety, quality, and productivity.
- Lean Manufacturing / Continuous Improvement – Support continuous improvement initiatives to reduce waste and improve workflow.
Delivery Expert
Domino's
06.2024 - 10.2025
- Prepared store operations by organizing inventory and stocking supplies for daily use.
- Delivered customer orders safely and efficiently while ensuring friendly service.
- Handled cash and point-of-sale transactions with accuracy and accountability.
- Supported store cleanliness and team collaboration to maintain company standards.
Delivery Driver
Doordash
07.2021 - 06.2025
- Completed high-volume deliveries on time while ensuring accuracy and food quality.
- Navigated routes efficiently to maximize productivity and minimize delays.
- Delivered excellent customer service through clear communication and problem resolution.
- Maintained reliability, organization, and time management in a fast-paced environment.
Team Member / Cashier
TJ Maxx
10.2018 - 12.2020
- Provided quick, accurate food service while maintaining food safety standards.
- Ensured a clean, safe dining environment and supported daily restaurant operations.
- Assisted with inventory and food prep to improve speed and efficiency.
Team Member / Cashier
Taco Bell
07.2018 - 10.2018
- Took customer orders and accurately prepared food items while maintaining food safety standards.
- Ensured a clean and safe dining environment, offering a positive experience for guests.
- Assisted with inventory management and food prep, contributing to a smooth and efficient operation.
- Adhered to health and safety regulations in all aspects of food handling.
Education
High School Diploma -
Albemarle High School
Albemarle, NC06.2019
Skills
- Customer service: Experienced in handling inquiries, resolving issues, and delivering positive experiences (6 years)
- Delivery & Logistics: Knowledgeable in safe driving, route efficiency, and order handling (5 years)
- Time Management: Proven ability to prioritize tasks and meet deadlines effectively (6 years)
- Leadership & Teamwork: Collaborative and dependable team member with leadership potential (6 years)
- Organization: Skilled in managing multiple responsibilities in fast-paced settings (6 years)
- Attention to Detail – Maintain high accuracy in production and quality checks (6 years)
- Adaptability & Learning Mindset – Quickly adapt to new processes, equipment, and production requirements (6 years)
- Forklift experience (1 years)
Languages
English - Fluent
Timeline
Production Worker
Michelin Tire
12.2025 - Current
Delivery Expert
Domino's
06.2024 - 10.2025
Delivery Driver
Doordash
07.2021 - 06.2025
Team Member / Cashier
TJ Maxx
10.2018 - 12.2020
Team Member / Cashier
Taco Bell
07.2018 - 10.2018
High School Diploma -
Albemarle High School