Summary
Overview
Work History
Education
Skills
References
Timeline
BusinessDevelopmentManager

John Chapman

New Orleans,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35
years of professional experience

Work History

Self Employed

Exceptional Transportation
New Orleans, LA
06.2002 - Current
  • Provided exceptional customer service to luxury clientele, ensuring a memorable experience.
  • Developed and maintained relationships with high-end customers, anticipating their needs and preferences.
  • Greeted passengers and provided assistance with luggage.
  • Ensured safety of passengers by adhering to traffic laws, speed limits, and defensive driving techniques.
  • Provided courteous door-to-door service and monitored flight arrivals, departures to ensure timely pick up, drop off.
  • Assisted in the loading and unloading of passenger luggage.
  • Monitored road conditions, traffic patterns, detours. to provide efficient routes for trips.
  • Transported clients between airports, hotels, residences, meetings. in a professional manner.

District Sales Manager

Gannett Publishing Services
New Orleans, LA
09.2000 - 02.2002
  • Supervised the delivery of newspapers to local stores and businesses.
  • Organized, packed, and loaded newspaper bundles onto trucks for distribution.
  • Verified accuracy of inventory counts.
  • Ensured that all paperwork was completed accurately and in a timely manner.
  • Responded to customer inquiries regarding deliveries, pickups, or other services offered by the company.
  • Monitored routes to ensure efficient delivery times were maintained.
  • Developed strategies for increasing efficiency of routes.
  • Exercised time management skills to deliver newspapers within pre-established timeframe.
  • Communicated with customers regarding delivery requests, stoppages and restarts of paper delivery.

Independent Contractor

Times Picayune, Guilliot Distributors
New Orleans, LA
03.1992 - 09.2000
  • Delivered newspapers to residential and commercial customers in a timely manner.
  • Checked the delivery route for any changes or updates before starting the job.
  • Ensured that all deliveries were made accurately and efficiently.
  • Monitored quality of service provided to customers and sought ways to improve it.

Sales Representative

Lamarque Motor Co
New Orleans, LA
06.1989 - 09.1995
  • Greeted customers in a friendly manner and conducted follow-up calls after sales.
  • Developed customer relationships through active listening and responding to customer needs.
  • Provided customers with detailed information about car features, pricing, financing options and warranties.
  • Performed test drives with customers to demonstrate vehicle performance capabilities.
  • Maintained accurate records of all sales transactions and filed paperwork promptly.
  • Negotiated prices with customers to ensure maximum profitability for the dealership.

Education

Some College (No Degree) - General Studies

SUNO/UNO
New Orleans, LA

Skills

  • Active Listening
  • Troubleshooting
  • Social Perceptiveness
  • Problem-Solving
  • Dependable and Responsible
  • Analytical Thinking
  • Decision-Making
  • Critical Thinking
  • Organization
  • Team Management
  • Teamwork and Collaboration
  • Task Prioritization

References

References available upon request.

Timeline

Self Employed

Exceptional Transportation
06.2002 - Current

District Sales Manager

Gannett Publishing Services
09.2000 - 02.2002

Independent Contractor

Times Picayune, Guilliot Distributors
03.1992 - 09.2000

Sales Representative

Lamarque Motor Co
06.1989 - 09.1995

Some College (No Degree) - General Studies

SUNO/UNO

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