John Coffay
Brentwood,Tennessee
Summary
Dynamic sales professional with a proven track record at Permobil, excelling in objection handling and customer service. Expert in developing sales strategies that drive revenue growth and enhance client relationships. Skilled in CRM software and policy customization, consistently achieving high client satisfaction through effective communication and follow-ups.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Life Insurance Sales Agent
Self Employed
06.2025 - Current
- Assisted clients in understanding life insurance products and coverage options.
- Developed knowledge of insurance policies and regulatory requirements through training sessions.
- Supported sales team by preparing documentation for client meetings and follow-ups.
- Conducted market research to identify potential leads and customer needs.
- Engaged in role-playing exercises to practice sales scenarios and improve communication skills.
- Provided exceptional customer service by promptly responding to client inquiries, addressing concerns, and resolving issues.
Sales Manager
Permobil
08.1997 - 01.2025
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Collaborated with marketing team to align promotional campaigns with sales objectives.
- Trained and mentored new sales representatives on product knowledge and best practices.
- Analyzed market trends to identify opportunities for business expansion and improvement.
- Managed customer relationships to ensure satisfaction and foster long-term loyalty.
- Conducted regular sales presentations to communicate value propositions effectively to potential clients.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
Bachelor of Science - Finance
Florida Southern College
Lakeland, FLSkills
- Objection handling
- Social media marketing
- Ethical practices
- Policy customization
- Cross-selling products
- Risk analysis
- Prospecting clients
- CRM software proficiency
- Closing sales
- Customer service
Certification
- Licensed Life Insurance agent in TN,WA,MI,MN
Timeline
Life Insurance Sales Agent
Self Employed
06.2025 - Current
Sales Manager
Permobil
08.1997 - 01.2025
Bachelor of Science - Finance
Florida Southern College