Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Compitello

New Port Richey

Summary

As an energetic, strategic, and results-driven business management professional, I bring over 10 years of extensive and consistent experience in the food & beverage industry. My focus has been on driving sales revenue increase, effectively managing food operations, and developing high-performing staff. With a proven track record of success in maintaining and updating product knowledge, strategic business planning, and exceeding sales quotas, I deliver excellent customer satisfaction across multifaceted industries. An excellent communicator and skilled team leader, I have the ability to analyze situations and costs, successfully determining profitable outcomes. Prepared to leverage my skills to enhance your company's productivity and profitability by driving sales through exceptional customer satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Wawa
02.2019 - Current
  • Manage the day-to-day operations of the store in the absence of the General Manager
  • Assessed profitability trends to forecast growth opportunities.
  • Oversaw recruitment, skill development and performance evaluation for customer service personnel.
  • Directed comprehensive implementation of safety procedures to ensure compliance.
  • Evaluated and adjusted strategies to enhance financial success at the store level.
  • Oversaw and streamlined cash-handling and lottery operations.
  • Prepared comprehensive work schedules aligning daily activities of associates with business demands.
  • Maintained positive interactions with customers to ensure a seamless shopping experience.
  • Implemented comprehensive corporate training plans for customer service associates.
  • Prepared targeted initiatives to capitalize on market opportunities.

Food and Beverage Manager

Wawa
04.2018 - 02.2019
  • Ensured the execution of all food service programs including proper ordering, production planning, product handling and display
  • Guaranteed a pleasant shopping experience for all customers, responding to all customer complaints or inquiries
  • Implemented food service efficiencies and ensure planograms are utilized and followed
  • Oversaw the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities
  • Analyze food service results and trends, properly preparing action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability
  • Served as an expert on all food service marketing programs, campaigns, strategies and initiatives
  • Trained food service team members to ensure standardized practices.
  • Consistently met and exceeded corporate goals for service excellence.

Inventory Manager

Wawa
02.2015 - 04.2018
  • Controlled stock levels through precise assessment of incoming goods from vendors.
  • Participated in the successful launch of two Wawa store locations, 5183 and 5199.
  • Managed scheduling and workflows for customer support operations.
  • Supervised ordering processes for efficient product supply management.
  • Coached staff on delivering exceptional customer experiences while adhering to operational guidelines.

Assistant Store Manager

Ross Stores, Inc.
02.2014 - 02.2015
  • Controlled and monitored budgeted profit objectives for the store in alignment with company goals.
  • Optimized staffing levels to ensure alignment with business objectives and workload demands.

Hardlines Area Supervisor

Ross Stores, Inc.
02.2013 - 02.2014
  • Maintained accurate and current store planner guide utilizing organizational tools.
  • Processed all inbound merchandise shipments and generated sales forecasting every week based on previous year’s sales

Loss Prevention/Store Protection Specialist Lead Position

Ross Stores, Inc.
06.2011 - 02.2013
  • Completed and maintained records of customer apprehensions, associate interviews, and the disposition of recovered merchandise
  • Deterred theft by maintaining a front-end presence at entrance and exit

Home Entertainment Supervisor

Circuit City
04.2007 - 10.2008
  • Increased sales and enhanced associate performance to achieve personal and departmental targets.
  • Maintained a low return rate through efficient resolution of customer concerns.

Education

Certified - Food Safety Manager

Nat’l Registry of Food Safety Professionals
03.2015

Certification - Business Management

Penn Foster Online Program
05.2009

Skills

  • Sales Development
  • Account Management
  • Business Marketing
  • Budget Forecasting
  • Company Branding
  • Operations & Logistics
  • Team Leadership
  • Strategic Planning
  • Advertisement
  • Inventory Processes
  • Quality Assurance
  • KPI Improvement Strategies
  • Customer Services
  • Conflict Resolution
  • Goals Analysis
  • Project Execution

Certification

  • Certified, Food Safety Manager, Nat’l Registry of Food Safety Professionals, 03/01/15
  • Certification, Business Management, Penn Foster Online Program, 05/01/09
  • Certification, CPR/AED Certification, American Health Care Academy

Timeline

Assistant Store Manager

Wawa
02.2019 - Current

Food and Beverage Manager

Wawa
04.2018 - 02.2019

Inventory Manager

Wawa
02.2015 - 04.2018

Assistant Store Manager

Ross Stores, Inc.
02.2014 - 02.2015

Hardlines Area Supervisor

Ross Stores, Inc.
02.2013 - 02.2014

Loss Prevention/Store Protection Specialist Lead Position

Ross Stores, Inc.
06.2011 - 02.2013

Home Entertainment Supervisor

Circuit City
04.2007 - 10.2008

Certification - Business Management

Penn Foster Online Program

Certified - Food Safety Manager

Nat’l Registry of Food Safety Professionals

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John Compitello