John Cooper
Eugene,OR
Summary
Dynamic professional with extensive experience as an Emergency Roadside Assistant at Mirakell Thomas, recognized for exceptional customer service and problem-solving skills. Proven ability to deliver timely jumpstarts, tire changes, and lockout assistance, consistently exceeding customer expectations. Adept at thriving in high-pressure environments while maintaining effective communication and achieving outstanding results.
Overview
8
8
years of professional experience
Work History
Emergency Roadside Assistant
Mirakell Thomas
Eugene, Oregon
03.2024 - Current
- Provided accurate ETA updates to customers waiting for service.
- Provided customers with jumpstarts, tire changes, vehicle lockouts, and fuel deliveries.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Welder | Carpenter | LED Tech | Laborer | Stage Hand
Local 33/ Scenic Express
01.2017 - 07.2023
- Responsible for building sets for union projects
- Handling power tools and welding equipment to accomplish job on time
- Ability to work in high stress environments to reach deadlines on time
- Wiring and soldering LED tape daily
- Been a member of local 33 for 5 years
- Responsible for putting together and striking stages for concerts, award ceremonies, and other large events
- Fast learner with hands on work and anything the company gives me to do
LED tech | Laborer | Stage hand
Centerline Scenery
01.2018 - 01.2021
- Lead for labor crews
- Installation of LED tape and train individuals on crew for LED tech
- Ability to work long hours in high stress environments to reach deadlines on time
- Responsible for putting together and striking stages for concerts, award ceremonies, and other large events
Education
Diploma -
Frazier Mtn. High School
01.2015
Skills
- Jumpstarting vehicles
- Fuel delivery
- Tire changing
- Lockout assistance
- Problem solving
- Communication skills
- Customer service
References
Larry Rossiter, Lead, Scenic Express, (661) 645-1092, Weiland Swaim, Army Veteran, (253) 363-2740, Adam Valasco, Lead, Centerline Scenery, (661) 373-6515
Personal Information
Hobbies: Going dirt biking (riding and fixing them up) with friends, Hiking with my dogs, Hanging with my children and family
Timeline
Emergency Roadside Assistant
Mirakell Thomas
03.2024 - Current
LED tech | Laborer | Stage hand
Centerline Scenery
01.2018 - 01.2021
Welder | Carpenter | LED Tech | Laborer | Stage Hand
Local 33/ Scenic Express
01.2017 - 07.2023
Diploma -
Frazier Mtn. High School
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